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User review of ConnectWise Automate

Management and beyond

- by Karine

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

ConnectWise exceeds expectations. The remote management is a highly efficient way to manage and track progress. However, I think ConnectWise's greatest strength is its integration capability through which we can gather a myriad of companies of different kinds.

What aspects are problematic or could work better?

It regularly presents system updates. The problem is we were not given the time to be familiar with the features to be introduced.

What specific problems in your company were solved by this product?

The management system is a helpful feature with its integration and automation of what used to be manual tasks. We can manage and connect with our clients remotely.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.