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User review of ContactPigeon

This is the tool for marketing teams looking for value on investment.

- by ARXONTOULA GREKOU PANTAZOPOULOU

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

A platform with packed with tons of features to meet most of our marketing campaign needs. ContactPigeon has everything from email marketing, automated triggers, pop-ups, push notifications, segmentation and more. It's one of the few platforms out there that offer such an integrated feature set at an affordable price point - so excellent return on investment.

What aspects are problematic or could work better?

Steep learning curve. But once you're set up it's pretty straightforward. The platform also provides a dedicated support staff who guides you during onboarding to get the campaigns set up.

What specific problems in your company were solved by this product?

Overall, a great tool for marketing teams looking to run targeted campaigns, grow customer interactions, and orders online.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Luxury Goods & Jewelry

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It gathered and analyzed reports and data to help Improve and customize marketing campaigns.

PRICING & COSTS

How long is your contract with the vendor?

Unlimited

FEATURE DETAILS

Email Marketing

Automated Email Responses
4
very good
Building and Personalizing Emails
4
very good
Sending Outbound Emails
4
very good
Manage Email Deliverability
5
amazing

Online Marketing

Mobile Optimized
4
very good
A/B Testing
4
very good
Dynamic Content
4
very good
Landing Pages and Forms
4
very good
Search Tracking and Optimization
4
very good

Lead Management

CRM Lead Integration
5
amazing
Automated Alerts and Tasks
4
very good
Online Behavior Tracking
4
very good
Lead Nurturing
4
very good
Lead Scoring and Grading
3
ok
Segmentation
4
very good
Data Quality Management
3
ok
Marketing Lead Database
4
very good

Campaign Management

Budgeting
4
very good
Calendar
4
very good
Event/Webinar Marketing
5
amazing
Program Management
4
very good

Social

Social Ads
4
very good
Social Sharing
4
very good
Social Campaigns
4
very good
Social Engagement
4
very good
Social Listening
4
very good

Reporting and Analytics

Basic Reporting
4
very good
Revenue Analytics
4
very good
ROI Analytics
4
very good
Web Analytics
4
very good
SEO/Keyword Analytics
4
very good

Platform

Sandbox/Test Environments
3
ok
Customization
4
very good
Workflow Capability
4
very good
User, Role, and Access Management
4
very good
Internationalization
3
ok
Performance and Reliability
4
very good
Output Document Generation
4
very good

Integration

Data Import & Export Tools
4
very good
Integration APIs
4
very good
Breadth of Partner Applications
4
very good