What are the best aspects of this product?
- Its eCommerce automations really work. It only took a few days to start generating sales.
- It can be quite sophisticated allowing us to run more complex experiments
- Very friendly and effective support team
What aspects are problematic or could work better?
- UI could be a little better.
We really don't care that much though. Since it brings more and more sales that's all that matters.
What features/services would you like to see in future versions of this product?
The more automated it becomes the better so maybe some BI (Business Intelligence) recommendations based on my store's data/KPIs, would help us a lot.
What specific problems in your company were solved by this product?
We use it so far for:
- Triggered Email Automations
- Email Marketing Campaigns
We are also trying the new Landing Page feature these days...
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
11-50 Employees
What is your industry?
Retail
Did your company use a different software before this one?
Yes
What software did you use before?
Mailchimp
Why did you decide to change it?
- Lack of proper integration with our platform
- Simpler as product
Are you satisfied with the change?
Absolutely.
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
both B2B & B2C
How did using this product affect your business goals?
What was the cost of implementing this product?
0€
What is your total annual cost for using this product?
2400€
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
No
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