Building is far more efficient with Contactually, and so are relationships

What are the best aspects of this product?

You might be a passionate follower of technology trends and developments, doing everything to stand above your competitors, but there is one factor that cannot be influenced anyhow-people! The human factor in business is the strongest one, and you have to take care of what people want, expect, or fear, and try to respond to it the best way you can. That's why I respect Contactually so much: it puts focus on people once again! As a writer, I tended to underestimate the importance of clients, staying focused on tasks, and being impatient with requests. Contactually taught me how to build relationships for the accomplishment of those tasks, and it did it in the easiest way possible!

What aspects are problematic or could work better?

I don't find the LinkedIn integration that good, at least not the way how it turns my signature into gibberish when I'm trying to attach it to a message. Besides, I'm never sure messages won't end up as spam, and that's a bit tricky.

What specific problems in your company were solved by this product?

I have 21 years of professional writing experience, long enough to notice a good way to contact clients when I see one. I'm in touch with literally everybody (imagine how many people I am talking about, 21 years!!!), to divide them in groups, and to answer whatever question they might have. I am able to present my work in a professional manner, and I get hired much more often than I used to be. In fact, I contact old customers to remind them of my services, so that they will think of me if they need someone to write something for them.

Are you a current user of this product?

Yes