Price

$39

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Contactually REVIEW

CRM Software

11 user reviews
USER SATISFACTION 97%
OUR SCORE 9.0

What is Contactually?

Contactually is a tool that turns business relationships into results. It is a web-based customer relationship management tool that allows companies to oversee and manage communication activities using an easy-to-use and well-built interface. The software is ideal primarily for small and medium sized firms that want to remain in contact with their main contractors, collaborators and suppliers, as well as freelancers who need to communicate with their multiple clients using one solid communication platform.

The tool can import contacts from and allow users to create categories for contacts, use templates, merge accounts, or automate actions. Team members can share contacts and perform specific roles while at same time remaining well-coordinated with your operations. Depending on their needs, users will also have access to advanced features such as bulk messaging, quarterly business & usage reviews, targeting & segmentation, a comprehensive library of nurturing content, and much more. To make matters even better, Contactually comes with an open API infrastructure, and thus allows developers to craft all sorts of custom integrations.

Developed with usability in the first plan, Cotactually offers the assistance of trained experts and dedicated customer success managers, as well as complimentary coaching sessions that can help you improve customers’ experience. The knowledgeable support team grants premium and fast assistance, and does so regardless of the plan you’ve chosen.

Overview of Contactually Benefits

Contactually can perform the important role of a virtual prompter, and remind your company’s users of pending contacting activities. It can also perform the role of a reliable virtual assistant who can be asked to perform a certain pipeline of several actions with the use of separate programs with custom steps. This way, users are relieved from the day-to-day burden of having to check, schedule and do standard communications. On the other side of the axis, end customers receive all the assistance they need, which helps you qualify as a reliable and trustworthy provider.

Contactually’s main purpose is to provide advanced communication management features to relieve users from the company’s usual wasted time that usually comes from the execution of routine and cumbersome communication tasks. In such way, Contactually enables users to import contacts to the system, sort, segment, and organize them into unique “buckets”, and then create certain programs and pipelines that you can use to automate chain mails, as well as other activities. At that stage, you get to use an extensive library of nurturing content, and the assistance of a trained professional who can help you distribute personalized and on-point emails. Bulk messaging is another option you can trigger during this process, so that you’d save even more time.

Contactually’s developers took into account the fact that canned newsletters don’t always meet a business’s exact needs, and will thus help you personalize your outreach to small and important groups. It does so with ScaleMail, a feature that lets you select the people you wish to contact, and draft a suitable message for them. A number of templates and pre-set and custom mail-merge-style tokens are also available.

Contactually also stands out in terms of integrations, given that it offers open API for you to connect it to any third-party system you want. Native integrations are nevertheless available, and include prominent providers such as Gmail, MailChimp, LinkedIn, Facebook, Twitter, and more.

Overview of Contactually Features

  • Easy to create email templates
  • IntroMaker
  • Programs for automating workflows
  • Pipelines for managing deals
  • Unlimited contacts
  • Customizable Follow-up reminders
  • Google and iCal integration
  • Open API for custom integration
  • Total contact management all from a single location
  • Article and content sharing
  • ScaleMail and bulk messaging
  • Drip campaigns
  • Facebook, Twitter, and LinkedIn integration
  • Unlimited connections to your email accounts
  • Team management tools as well as contact sharing
  • Plugins for Outlook and Gmail

Contactually Position In Our Categories

Position of Contactually in our main categories:

50

Contactually is one of the top 50 CRM Software products

3

Contactually is one of the top 3 Customer Experience Management Software products

20

Contactually is one of the top 20 Sales Software products

50

Contactually is one of the top 50
CRM Software products

3

Contactually is one of the top 3
Customer Experience Management Software products

20

Contactually is one of the top 20
Sales Software products


Contactually is also listed in the following subcategories:

Category:Position:Category:Position:
Contact Management Software#6
Category:Position:
Contact Management Software#6

There are popular and widely used systems in each software category. But are they automatically the best fit for your company’s special wants? A trendy software product may have thousands of users, but does it offer what you need? For this reason, do not blindly shell out for popular systems. Read at least a few Contactually reviews and think about the elements that you desire in the software such as the price, main functionality, available integrations etc. Then, shortlist a few systems that fit your needs. Check out the free trials of these platforms, read online opinions, get information from the vendor, and do your homework thoroughly. This exhaustive research is sure to aid you find the most excellent software platform for your company’s unique requirements.

How Much Does Contactually Cost?

Contactually Pricing Plans:

Contactually offers several SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your business:

Basic: 39 per month

  • Connect unlimited email accounts
  • Follow-up reminders
  • Social network integration
  • Bulk messaging (up to 50 per day)
  • Various app integrations

Professional: $59 per month

  • All basic plan features
  • Customizable email templates
  • Team contact sharing
  • Bulk messaging (up to 300 per day)
  • Article + content sharing
  • Programs for scheduled workflows
  • Pipelines for sales tracking
  • Introductions
  • Introduction templates

Real Estate Accelerator: $99 per month

  • All basic and professional features
  • Market Proven content
  • Bulk messaging
  • Coaching sessions

Enterprise – $199 per month

  • All basic and professional features
  • Advanced permissions
  • Custom integrations
  • Audit logging
  • API integration
  • Quarterly business & usage reviews
  • Dedicated customer success manager

Monthly

  • Basic: $45 per month
  • Professional: $69 per month
  • Real Estate Accelerator: $119 per month
  • Enterprise: $229/month

User Satisfaction

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Contactually reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Contactually. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

31

NEGATIVE SOCIAL MENTIONS

1

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile
Language Support
  • USA
  • UK
  • Canada
  • International
Pricing Model
  • Monthly payment
  • Annual Subscription
Customer Types
  • Small Business
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted
  • Open API

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TRAINING

What are Contactually pricing details?

Contactually Pricing Plans:

Contactually offers several SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your business:

Basic: 39 per month

  • Connect unlimited email accounts
  • Follow-up reminders
  • Social network integration
  • Bulk messaging (up to 50 per day)
  • Various app integrations

Professional: $59 per month

  • All basic plan features
  • Customizable email templates
  • Team contact sharing
  • Bulk messaging (up to 300 per day)
  • Article + content sharing
  • Programs for scheduled workflows
  • Pipelines for sales tracking
  • Introductions
  • Introduction templates

Real Estate Accelerator: $99 per month

  • All basic and professional features
  • Market Proven content
  • Bulk messaging
  • Coaching sessions

Enterprise – $199 per month

  • All basic and professional features
  • Advanced permissions
  • Custom integrations
  • Audit logging
  • API integration
  • Quarterly business & usage reviews
  • Dedicated customer success manager

Monthly

  • Basic: $45 per month
  • Professional: $69 per month
  • Real Estate Accelerator: $119 per month
  • Enterprise: $229/month

What integrations are available for Contactually?

Contactually integrates with the following business systems and applications:

  • Gmail
  • MailChimp
  • Mad Mimi
  • Zapier
  • Facebook
  • Twitter
  • LinkedIn

User reviews


User reviews in total: 11

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The most favorable review

Orlando

2 months ago


Pros:
So, this is how Contactually works: You install it, gather contacts from all its social integrations, sort them out in few different buckets, and contact them. The benefit of this program is that useful information is stored in one database, and you can access it any time to send contacts messages, and to stay in contact with them.

Cons:
I had a daunting experience sorting contacts out before, so my only complaint is that I didn't discover this program earlier. I would have saved so much time and stress!

The least favorable review

Austin

4 months ago


Pros:
My favorite part is the follow up time frame, and the buckets in general. Integration is amazing, especially because there is a Gmail plugin I'm using to put everybody in the bucket, and to email them constantly to make sure we're on the same page. The tool has a free trial, and the payment plans are affordable, to say so. Overall, I'm very satisfied.

Cons:
The bucket allows me to see the contacts, and that's good, but what I would really like is to see also the notes related to them. I just don't think monitoring is quick enough, but it might be that I'm not experienced enough to find the shortcut for it. I also dislike that contacts are not automatically associated with email addresses, and my messages therefore end up in the inbox of the last email they used when I contacted them. It even happened few times that I sent an email to the wrong person, or that I deleted a contact I need to leave few that mean nothing to my business.

Published 2 months ago
Verified
user
So, this is how Contactually works: You install it, gather contacts from all its social integrations, sort them out in few different buckets, and contact them. The...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
Remember when was the last time you communicated with all of your clients? I bet you don't, but the good news is that Contactually does! It is where all of your contacts...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
My favorite part is the follow up time frame, and the buckets in general. Integration is amazing, especially because there is a Gmail plugin I'm using to put everybody in...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
I have an extensive database, which is why I find Contactually so useful. I have so many contacts, and I still manage to focus on each and every one, and that helps me...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
You might be a passionate follower of technology trends and developments, doing everything to stand above your competitors, but there is one factor that cannot be...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
CRMs are not about collecting contacts, but about grouping them to help you send messages to multiple contacts at once. Not many programs can do that automatically, but...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
Top notch bucketing, for sure. It makes my job fairly easy, because I have more than 10 000 contacts from all social networks (LinkedIn, Google, Facebook, etc) to handle....



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
Its magnificent integration with social media imports my entire contact information, and combines it in a practical list of contacts. While this may sound too simple to...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
Captures contacts incredibly fast, due the fact that I connected it to my Android phone. This way, I never let a new contact slip through the crack, and I have them...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
I'm so thankful that this team came across the idea of bucketing and templated emails, it is the best way to stay in contact with clients whenever you need to do so. Its...



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