Contactually is a top choice

What are the best aspects of this product?

I wanted a free CRM, which took me to Top Product first, but I discovered that Contactually is far better. Even when I forget to add someone to my contatc list, I get to track their emails, phone calls and messages, and I get reminded to follow them up every morning. The templates are pre-loaded ones, and I can send messages in no time, while the bomb bomb integration allows me even to send video emails. Glitches and bugs happen as usual, but customer service fixes them right away. If you know how, you can even use it to find leads and to follow those up. Their free trial is great, and using it can also deduct $10 from the price you'd pay to purchase the tool.

What aspects are problematic or could work better?

I would appreciate their help in handling duplicate entries, otherwise I think the tool is perfect. I'd really be nitpicking to say whatever bad about Contactually.

What specific problems in your company were solved by this product?

I like that I maintain contact with former clients, and that I'm always available for the current ones (even when not working in the app). It simply informs me about everything, and I don't spend hours trying to figure out what happened while I was not working.

Are you a current user of this product?

Yes