Contactually is my favorite tool

What are the best aspects of this product?

Top notch bucketing, for sure. It makes my job fairly easy, because I have more than 10 000 contacts from all social networks (LinkedIn, Google, Facebook, etc) to handle. Synchronizing them to my needs was not easy, in fact, I thought it was impossible. But then, this CRM appeared, organized and de-duped my contacts, and saved my time. It's like a bucket game for me, one that takes few minutes to put all your contacts in order. It used to be available on the phone app, now it is not. But I wish it will appear before!

What aspects are problematic or could work better?

You mean, except of the fact that they removed the bucket game from the app? I think that's the only thing! I remember playing it in 60-seconds intervals, once to twice per day, and all my contacts were organized. Actually, there is one more thing when I think about it, the fact that the de-dupe feature is very basic! Some of the duplicates that I need to merge are not flagged, and by 'buckets' the system understands I need to open all of the buckets.

What specific problems in your company were solved by this product?

Reaching out to large masses out there has become a piece of cake, and I also mean that in an individualized manner. I either inform them about something, invite them to my events, or to become a part of my campaign, and I show them that I respect them and their time. Finding people in general, that's the easy part!

Are you a current user of this product?

Yes