The perfect tool for call center agents.

What are the best aspects of this product?

I love just how intuitive this program is. It's very easy to learn and to use.

What aspects are problematic or could work better?

There are occasional glitches in the connection. No other issues found.

What specific problems in your company were solved by this product?

We've been able to introduce this into our workflow without much problem. Agents were quick to learn and understand this software.

Are you a current user of this product?

No