Project workload management made easy

What are the best aspects of this product?

It has been more than 10 years that I have worked with Cosential. Over these years I have faced the highs and lows the tool has to offer. Now and then I refer clients to this tool but let them know that it also has its flaws. In my view, it is the best in the AEC industry and that is what I preach all over. I started as a marketing coordinator where I used Cosential to manage campaigns and information in that line in a construction company. After 5 years I became a CRM manager where they were using CMiC application for their account. This application integrated well with Cosential for analysis purposes. In the CRM role, this tool was able to store data in one place while it manages data from different offices remotely located. Today, I use Cosential to manage workload and marketing campaigns for my consulting business which has been bliss.

What aspects are problematic or could work better?

It can be hectic to navigate as it has multiple options for modules. If such modules are activated, it will send a wave of confusion to your users. Luckily, you can solve this problem by activating or focusing the modules your users need at the time. Although you have an account manager, it is still difficult to get started with this tool. Remember that the account manager will not do everything for you as their work is to guide. This means that you have to complete some of the things on your own, once given the direction to take. However, with time of consistency and learning, you will get the hang of things. A while back, their customer service was not that responsive but they have since made this better in the current years.

What specific problems in your company were solved by this product?

Since I run my own business now, with a decade of experience in using the tool, I can utilize it to manage all my workload, development and marketing information. Everything that relates to analysis and decision making, I do it with ease thanks to Cosential. I can track opportunities, determine win and hit rate for my business. With such capability, I am able to make calculated decisions regarding to which direction I should take my business. Apart from that, I can use this product to store data for my projects and generate reports on the same platform. All this has proven to be of huge help on my part as I can manage my business operations and data in real time.

Are you a current user of this product?

Yes