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$10

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Cosential REVIEW

CRM Software

8 user reviews
USER SATISFACTION 100%
OUR SCORE 7.0
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What is Cosential?

Cosential is a cloud-based customer relationship management (CRM) solution designed and developed specifically for businesses operating in the AEC (Architecture, Engineering, and Construction) industry. The software provides users with total visibility and analytics inclusive of project performance, customer relationships, and project lifecycles without breaking the bank.

Built for the AEC industry, Cosential comes loaded with a very extensive and powerful tool set that is tailored to meet the needs of AEC businesses, making integration to AEC workflows and best practices smooth and seamless. Cosential’s robust feature set includes lead management, proposal automation, reporting and metrics, sales pipeline management, and marketing campaign management to mention a few.

Overview of Cosential Benefits

Cosential enables AEC companies to centralize their information as well as all facets of their business into a single location, making it easy for users to store, access, and locate information they need to perform their functions. Its Central Information Platform simplifies the way businesses update their data and keep them transparent across multiple departments and modules, resulting in enhanced efficiency as response time is reduced significantly.

Data collection is efficient, accurate, and fast. Cosential provides every department, project teams, and administrators access to valuable data to help them create and follow viable project plans and budget, manage customer relations effectively, and deliver projects on time while being able to provide an exceptional customer experience.

Administrators love how Cosential improves their efficiency and productivity with its granular permissioning and administrative controls. The system enables administrators to easily create and organize groups as well as assign users with an intuitive drag-and-drop interface or drop-down menus. Also, administrators don’t need to be IT-proficient to fully utilize Cosential and maximize its functionality.

Cosential streamlines workflows via automation of information processes into the Central Information Platform. Project managers and members are instantly notified of new developments and project updates and assigned tasks with ease and speed. As the software is compatible with multiple devices and operating systems, Cosential delivers a common user experience whether you are accessing the system from your desktop or your mobile device.

Cosential supplies users with dedicated support and account managers who are always on the ready to provide product expertise and service whenever you need them.

Overview of Cosential Features

  • Customer Relationship Management
  • Business Development
  • Lead Management
  • Opportunity Pipeline
  • Sales Pipeline Management
  • Proposal Automation
  • Account / Project Management
  • Reporting and Metrics
  • Activity / Personnel Management
  • Marketing Campaign Management

Cosential Position In Our Categories

Position of Cosential in our main categories:

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500

Cosential is one of the top 500 CRM Software products

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500

Cosential is one of the top 500
CRM Software products


If you are considering Cosential it could also be beneficial to investigate other subcategories of Best CRM Software gathered in our base of SaaS software reviews.Customer Service Software, Social CRM Software, Feedback & Reviews Management Software

Each organization has different wants and needs an application that can be customized for their size, type of workers and clients, and the particular industry they are in. For these reasons, no platform can offer perfect functionality off-the-shelf. When you search a software system, first be sure what you need it for. Read some Cosential reviews and ask yourself do you want basic features or do you need sophisticated features? Are there any industry-specific functionalities that you are seeking? Obtain the answers to these questions to help your search. There are plenty of aspects that you need to reflect on and these include your budget, specific business needs, your organization size, integration needs etc. Take your time, use a few free trials, and finally choose the app that provides all that you require to boost your company competence and productivity.

How Much Does Cosential Cost?

Cosential Pricing Plans:

Cosential offers two enterprise pricing packages packed with the same features:

  • Full User – $70/user/month
  • Read Only User – $10/user/month

Features include:

  • Post-sale system administration, maintenance, upgrades, technical support, and more.
  • Free online Support Center with FAQs, self-guided tutorials, user guides, and video demos, as well as phone and email support.
  • No additional fees for use of the full suite of enterprise modules, applications, or plug-ins.
  • All enhancements are immediately available to our customers at no additional charge.
  • Extensive API services and third-party application integration.

User Satisfaction

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Cosential reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Cosential. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

15

NEGATIVE SOCIAL MENTIONS

0

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Monthly payment
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

Cosential User Reviews

What are Cosential pricing details?

Cosential Pricing Plans:

Cosential offers two enterprise pricing packages packed with the same features:

  • Full User – $70/user/month
  • Read Only User – $10/user/month

Features include:

  • Post-sale system administration, maintenance, upgrades, technical support, and more.
  • Free online Support Center with FAQs, self-guided tutorials, user guides, and video demos, as well as phone and email support.
  • No additional fees for use of the full suite of enterprise modules, applications, or plug-ins.
  • All enhancements are immediately available to our customers at no additional charge.
  • Extensive API services and third-party application integration.

What integrations are available for Cosential?

Cosential integrates with the following business systems and applications:

  • Google Calendar
  • Microsoft Outlook
  • Viewpoint
  • Microsoft Word

User reviews


User reviews in total: 8

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Average Rating:

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The most favorable review

Vera

1 week ago


Pros: We are in the architectural industry and this tool is specifically designed for that purpose. This is a rare CRM tool and we are lucky to have it with us. As new users, we were assigned Jan and Lisa as our account managers to help us every step of the way in implementation of the tool. The experience was none like other as they showed us the way and that is how we were able to get started quickly. Everything was easy thanks to their efforts to help and guide us where we faced problems. Our company is made up of 250 staff members who work remotely across 7 offices country wide. Managing such a team requires a software that offers seamless support and that is what we found in Cosential.

Cons: There are bugs which you would expect in a product that is yet to be fully developed such as Cosential. There is still much work to be done to streamline those glitches. For example, when moving from one module or screen to the other, you will see or experience those bugs. Any attentive person will find out that something is not right with it. Also, it is visible that there is a mix of old and new interfaces being used in the system which signifies that they are in the testing stages of the developmental process of the tool. The live chat feature should be available for immediate feedback on minor issues you face while using the product.

The least favorable review

Gregg

2 weeks ago


Pros: We get seamless support for our marketing needs. Be it the contacts of clients, marketing, project and staff information, all can be accessed from one place which makes it easy to manage and execute our duties. When we are faced with sues while using the product, their customer support is top notch. We were assigned account managers, Dianna and Christina, to help us anytime we have issues and they have not disappointed us so far. The company is dedicated to making sure that its users get the best experience as they offer quality support on the same.

Cons: There is less to talk about when it comes to what I dislike about this tool. It has come to help us with many issues, which we thought we could not solve. However, the fact that it is web-based makes limits the users in terms of how fast they can process or load data. This can sometimes be frustrating when you have a lot of data to process in the system. On the contrary, the web-based solution is not all bad as you can access it from anywhere provided you are connected to the internet. This makes your work easier as you can manage data and contacts of your clients irrespective of where you are.

Published 1 week ago
Verified
user
We are in the architectural industry and this tool is specifically designed for that purpose. This is a rare CRM tool and we are lucky to have it with us. As new users,...



What do you think about this review? Great Poor
Published 2 weeks ago
Verified
user
We get seamless support for our marketing needs. Be it the contacts of clients, marketing, project and staff information,...



What do you think about this review? Great Poor
Published 1 month ago
Verified
user
It has been more than 10 years that I have worked with Cosential. Over these years I have faced the highs and lows the tool has to offer. Now and then I refer clients to...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
It is a one way database on which you can store any type of information for either your projects or clients. When it comes to managing all this information, you will need...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
It is none like any other CRM tools in the market. Cosential offers reliable and effective solutions for those in my field. This is attributed by the fact that it was...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
It is an all-round CRM tool that helps you complete different functions in terms of database management. It has a reporting functionality where you can analyze data and...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
We cannot complain with this tool. It has become a rare hope for our data management and analysis needs. When we made the first stop on Cosential, it was the warm welcome...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
Being in the engineering industry, and this tool being of the AEC industry, we are home. The features we crafted by experts in the AEC and that is why fully trust that it...



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