Coupa is a unique and independent platform that specializes in invoicing and supply management.

What are the best aspects of this product?

One of the best things that I appreciate about Coupa is its flexibility. Imagine the amount of workload that I have to deal with daily, and there are times that I have to bring some of my workloads at home. I am thankful that Coupa has remote and mobile access which is not being offered in other procurement software. Its functionality is way above average plus we were able to adapt to the system because we were able to customize it by using our terminologies and applying some of our existing methods as well. I bought this product online and called their support team to help me install Coupa on both my laptop and mobile phone, and I am good to go. Also, I started keeping receipt, invoices and other data within the software because I feel more secure that I won't get lost or stolen as compared to filing them manually which is quite cumbersome and risky. With Coupa, I do not have to go through piles of email requests each day and make multiple follow-ups. I can easily view your pending POs, order status, payments and much more. Everything I need is available right in front of me. I can meet clients at a coffee shop, approve requests and process account payables in just one sitting.

What aspects are problematic or could work better?

There is nothing to complain about the product. I appreciate using it because the one that I had before has given me a lot of headaches. I'm contented with Coupa, and I'm willing to share my wonderful experience with other people.

What specific problems in your company were solved by this product?

This product is highly recommended for companies that handle a large volume of supplies. I like that we accomplish specific tasks on time. I also appreciate the transparency of our audit reports. In case we need to dig deeper into specific issues, I'm pretty confident that Coupa can produce a digital footprint which makes it easier to track and resolve things.

Are you a current user of this product?

Yes