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User review of Coupa

Coupa is very powerful, intelligent and encourages people to work smart.

- by Wallace

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

I am relatively new to Coupa so I can say that I am still learning more about the product. I want to thank them for training us on how the product works. I was able to analyze the benefits of transitioning into Coupa and how it affects our industry. I also had an opportunity to meet long time clients and heard about their experiences with Coupa.

What aspects are problematic or could work better?

A lot of employees, including me, are struggling to learn the program. I'm happy that the company offered training classes, but it would be best if they divide it into two. One for the newbies or entry-level and the other type would be for those who are already familiar with Coupa.

What specific problems in your company were solved by this product?

In our industry, I always spend so much time looking for new suppliers that can help us produce a top-notch product. All of these are made possible by Coupa where all processes are universal, systematic and creates harmony with all employees and clients.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Pharmaceuticals

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.