It’s a good and competitive product that specializes in procurement and expenditures. I like it so far.

What are the best aspects of this product?

The platform is very useful to businesses out there. The procurement process used to be tedious, but Coupa is doing an excellent job simplifying the process. Once you become an expert with the platform, you won't regret using it.

What aspects are problematic or could work better?

Not all features are user friendly. In my personal experience, I find some of the processes quite complicated. But with some time spent on training, I know that things will get easier.

What specific problems in your company were solved by this product?

We had issues and delays in creating purchase orders, creating significant problems in other departments. I'm happy that Coupa is capable of handling these issues, plus 3rd party apps are allowed as well, making life easier for the majority.

Are you a current user of this product?

Yes