Heatmaps are easier for you to have on your site.

What are the best aspects of this product?

Set up was easy. Its free trial even provides answers for clients who are consciouos of their site. It even gives reasonable answers to how their site is designed. Great stuff all around!

What aspects are problematic or could work better?

Its free trial is only limited for a certain period of time. It comes with a ton of free options that let you do similar things.

What specific problems in your company were solved by this product?

Whenever a client inquires about how their site is actually being used, this is often the next step they take. That's right after showing them Google Analytics. CrazyEgg provides heatmaps. It's virtually a visual representation that makes it simple for clients to comprehend on how their site is being utilized by users or how the current design is preventing them from receiving conversions.

Are you a current user of this product?

Yes