What are the best aspects of this product?
We were able to acquire valuable insights from it. We get to know what users are currently up to. We have an idea at what point they'll reach out to certain pages our site. We're capable of keeping track of their behavior and roll out changes on our site that pushed to higher conversions.
What aspects are problematic or could work better?
So far, there's nothing that I hate. But it'd be a plus if Crazy Egg included video tracking in its arsenal.
What specific problems in your company were solved by this product?
We wanted to know what works for our pages. We also want to clue in as to which ones aren't. Crazy Egg has been a huge help. It's a tool that allowed to use to see which aspects of our sites work and which ones that don't.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
More than 100 Employees
What is your industry?
Marketing and Advertising
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?