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User review of Crazy Egg

User-friendly. Tremendous insight. Great support.

- by Shari

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

It does what it says on the tin. Setting up was simple. Snapshots can easily be made. It captures both dynamic and static pages.

What aspects are problematic or could work better?

Mobile tracking was never simple to begin with. But then again, it's been updated. So expect the capabilities of the tool to increase even more.

What specific problems in your company were solved by this product?

We're currently making use of CrazyEgg in acquiring insights. It's utilized to offer support to our conversion optimization strategy. We've got some insights that deal with how people are interacting with varying elements happening on our sites. We're even making use of CrazyEgg in acquiring data on how our support utilizes our backend app.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Internet

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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