User-friendly. Tremendous insight. Great support.

What are the best aspects of this product?

It does what it says on the tin. Setting up was simple. Snapshots can easily be made. It captures both dynamic and static pages.

What aspects are problematic or could work better?

Mobile tracking was never simple to begin with. But then again, it's been updated. So expect the capabilities of the tool to increase even more.

What specific problems in your company were solved by this product?

We're currently making use of CrazyEgg in acquiring insights. It's utilized to offer support to our conversion optimization strategy. We've got some insights that deal with how people are interacting with varying elements happening on our sites. We're even making use of CrazyEgg in acquiring data on how our support utilizes our backend app.

Are you a current user of this product?

Yes