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CrowdRise Review

CrowdRise
Our score: 8.5 User satisfaction: 100%

What is CrowdRise?

CrowdRise is an innovative, online fundraising platform designed exclusively for nonprofit organizations, charities, event fundraisers, and corporate foundations. It’s a reliable solution that powers nonprofit fundraising for organizations such as IRC, Red Cross, UNICEF, and events like the New York City marathon and Boston marathon. The platform works hand in hand with GoFundMe; the world’s leading social fundraising platform, to increase giving, create awareness of major events, and boost event participation.

CrowdRise brings on board powerful enterprise features and combines them with GoFundMe’s community of 40+ million donors, to deliver an all-in-one solution that stamps massive impact on any nonprofit fundraising. Whether it’s online social fundraising; peer-to-peer fundraising; event-based fundraising; or walk, cycle, and run fundraising, CrowdRise can unlock the potential of your campaign and help you meet and even exceed the expectations.

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Overview of CrowdRise Benefits

CrowdRise is the leading platform trusted by popular nonprofit organizations and major events organizers to raise money to support their projects and causes. The solution positions nonprofits for success with smart tools built to smash any fundraising goal. It delivers multiple benefits which include:

Year-round fundraising

Online social fundraising doesn’t have to stop at dinners or holidays. It should be structured to fit into all year-long activities without compromising your donor’s comfort or giving ability. CrowdRise has a feature known as the Social Amp which is built to deliver the best possible share experience for donors, fundraisers, and supports throughout the year. This feature is a remarkable initiative that sprinkles every social sharing initiative with the ability to blast off, prompting donor to share donations anytime anywhere, within their network.

Power any event

In addition, CrowdRise has all the tools you need to grow a fundraising event regardless of its type and size. The solution features a collection of powerful social fundraising features that allow teams and individuals to increase giving and participation of an event. It also includes integrated ticketing and registration features that simplify the management of ticket holders, registrants, fundraisers, teams, and donors.

Peer-to-peer fundraising

What’s more? You can easily turn your donors into peer-to-peer and do-it-yourself (DIY) fundraisers, thanks to the powerful peer-to-peer fundraising tool. The tool allows you to unlock the massive giving potential of your community to drive more donations and increase awareness of your event. It gives fundraisers essential tools such as automatic donor thank yous and receipts, enabling them to reach and even exceed their fundraising goals.

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Overview of CrowdRise Features

  • Unlimited campaigns
  • Basic donor data
  • Team fundraising
  • Multiteam fundraising
  • Basic theming
  • Basic registration and ticketing
  • Extensive donor data
  • DIY fundraising
  • Customizable emails
  • Custom branded URLs
  • Multiple domains
  • API access
  • Enterprise admins
  • Enterprise chapters

CrowdRise Position In Our Categories

Bearing in mind businesses have unique business requirements, it is reasonable they abstain from adopting a one-size-fits-all, ”best” software. Nonetheless, it would be hard to try to come across such an app even among popular software products. The right thing to do can be to note down the different main aspects that merit deliberation including essential features, price terms, technical skill capability of staff members, organizational size, etc. Thereafter, you must perform the research thoroughly. Go over some of these CrowdRise reviews and explore each of the solutions in your list in detail. Such well-rounded research can make sure you circumvent poorly fit software solutions and select the system which meets all the features your business requires for success.

Position of CrowdRise in our main categories:

TOP 20

CrowdRise is one of the top 20 Fundraising Software products

If you are considering CrowdRise it could also be beneficial to analyze other subcategories of Fundraising Software listed in our base of B2B software reviews.

It's essential to realize that almost no service in the Fundraising Software category is going to be a perfect solution that can match all the goals of all company types, sizes and industries. It may be a good idea to read a few CrowdRise Fundraising Software reviews first as specific services may dominate just in a really narrow group of applications or be prepared with a very specific type of industry in mind. Others might function with an idea of being simple and intuitive and therefore lack complicated functions needed by more experienced users. You can also come across services that focus on a large group of customers and provide a rich feature toolbox, but that frequently comes at a more expensive price of such a service. Ensure you're aware of your requirements so that you choose a solution that offers all the functionalities you look for.

How Much Does CrowdRise Cost?

CrowdRise Pricing Plans:

Free Trial

GoFundMe

Contact Vendor

Essential

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Premium

Contact Vendor

Enterprise

Contact Vendor

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What are CrowdRise pricing details?

CrowdRise Pricing Plans:

Free Trial

GoFundMe

Contact Vendor

Essential

Contact Vendor

Premium

Contact Vendor

Enterprise

Contact Vendor

CrowdRise offers simple enterprise pricing structure with the following pricing plans:

 GoFundMe @ 0% platform fee

  • 2.9% + 30c payment processing
  • Team fundraising
  • Basic donor data
  • Mobile optimized

Essential @ 5% platform fee

  • 2.9% + 30c payment processing
  • Ticketing and registration
  • Extensive donor data
  • Multiteam fundraising
  • Basic branding

Premium @ 3% platform fee

  • 2.4% + 30c payment processing
  • CRM integrations
  • Advanced branding
  • Multiple administrators
  • Dedicated success rep

Enterprise @ quote based

  • Complex programs
  • Social attributions
  • Custom permissions
  • Chapters support

User Satisfaction

Positive Social Media Mentions 22
Negative Social Media Mentions 0

We are aware that when you make a decision to buy a Fundraising Software it’s important not only to learn how experts score it in their reviews, but also to discover if the actual users and businesses that purchased these solutions are genuinely happy with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and CrowdRise reviews across a vast range of social media sites. The data is then presented in a simple to digest format indicating how many customers had positive and negative experience with CrowdRise. With that information available you should be prepared to make an informed business decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Spanish
  • French

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for CrowdRise?

CrowdRise integrates with the following applications:

  • Salesforce
  • Raiser’s Edge
  • Google Analytics

CrowdRise User Reviews

CrowdRise average rating:

Average score
4.9/5 (14 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

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The most favorable review

Nathen

PROS: Convenient and seamless fundraiser. It works perfectly for different organizations, especially for not for profit causes. This is really an amazing tool. It is made by GoFundMe, after all.

CONS: CrowdRise is not a free fundraiser because it implements service charges. Although, it is a good thing that the fees they take reflect the great services they provide.

Reviewed 4 years ago

Read full review >

The least favorable review

Yesenia

PROS: We only ran a fundraiser for a few weeks, simply because of the excellent user support we’ve received from CrowdRise. The guys in the support team make sure that they help in solving any problems we encounter on the platform. They are truly approachable, professional and highly responsive. I also observed that they have a systematic approach to solving queries for better efficiency, regardless of what problem we bring to them. As a result, we’ve experienced quick turnaround time when claiming funds, which is important in making things move for our cause.

CONS: We have noticed confusing points while signing-in. These are points that don’t agree with what we have known. It’s a good thing, however, that we have received support to clarify things up. This has helped us continue with the initial agreement for using the platform.

Reviewed 4 years ago

Read full review >

More reviews from 14 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

User-friendly crowdfunding platform

Read full review >
Alanis
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 24.11.2021 Company Size: More than 100 Employees Industry: Non-Profit Organization Management

PROS: The support is great in resolving concerns in no time. Say, I’ve sent a donation to the wrong account. I only need to connect with the support team, and I instantly got my funds back. That’s when I can donate to the right recipient.

CONS: This is a very easy to use fundraiser. There is no negative point I have found while using it.

What do you think about this review?

Great Poor

Fundraiser that is easy to access and use

Read full review >
Lou
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.10.2021 Company Size: 11-50 Employees Industry: Performing Arts

PROS: CrowdRise is helping our non-profit foundation a lot. This is a highly automated fundraiser with efficient UI and is extremely easy to set up. Moreover, it has very approachable support staff that helps me solve uncommon issues instantly. In many instances, these are concerns that come when I want to do some tweaks or pull off unique results from the platform.

CONS: CrowdRise has no downside. It is really wonderfully supporting our cause.

What do you think about this review?

Great Poor
Show More User Reviews (14)

Beneficial for non-profit organizations

Read full review >
Porter
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.08.2021 Company Size: 11-50 Employees Industry: Non-Profit Organization Management

PROS: A highly automated fundraiser that is very convenient to use. Everything you need for a fundraiser is already there, thus you only need to make an account. Then, put in your pictures and details, and you’re good to go. Also, I notice their support team has a very quick response time, and they always solve issues in one call.

CONS: I have been using this platform for about a year. I haven’t spotted any problem or flaw with all of its features.

What do you think about this review?

Great Poor

Stellar fundraiser that is superior to other choices

Read full review >
Yesenia
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 15.08.2021 Company Size: More than 100 Employees Industry: Non-Profit Organization Management

PROS: We only ran a fundraiser for a few weeks, simply because of the excellent user support we’ve received from CrowdRise. The guys in the support team make sure that they help in solving any problems we encounter on the platform. They are truly approachable, professional and highly responsive. I also observed that they have a systematic approach to solving queries for better efficiency, regardless of what problem we bring to them. As a result, we’ve experienced quick turnaround time when claiming funds, which is important in making things move for our cause.

CONS: We have noticed confusing points while signing-in. These are points that don’t agree with what we have known. It’s a good thing, however, that we have received support to clarify things up. This has helped us continue with the initial agreement for using the platform.

What do you think about this review?

Great Poor

Addressed essential donation problems that we worry about

Read full review >
Gaston
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 24.07.2021 Company Size: 11-50 Employees Industry: Non-Profit Organization Management

PROS: They immediately respond each time I call for help. Then, they provide solutions to my problems in a short time.

CONS: I find it quite difficult to learn, especially when using its communication or contacting features. However, it is just a small issue that doesn’t affect its function.

What do you think about this review?

Great Poor

Particularly suitable for non-profit organization

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Karelle
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 16.04.2021 Company Size: 11-50 Employees Industry: Non-Profit Organization Management

PROS: What first caught my attention is its fabulous UI. Aside from that, it is also very convenient to use, and it easily adapts to my needs. It also has a huge audience body, making it a perfect crowd-funding machine.

CONS: More selection for the donation amount would be better. I also hope this tool would cater to more images and details. Nonetheless, it is a great platform.

What do you think about this review?

Great Poor

Convenient and smooth crowdfunding

Read full review >
Aglae
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 06.04.2021 Company Size: More than 100 Employees Industry: Higher Education

PROS: I love how convenient CrowdRise is. It doesn’t give me any difficulties, especially that I can easily spot features that I need.

CONS: I only used it for a short while. Nonetheless, I didn’t have any bad experiences back then.

What do you think about this review?

Great Poor

Amazing fundraising site

Read full review >
Nathen
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 03.04.2021 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: Convenient and seamless fundraiser. It works perfectly for different organizations, especially for not for profit causes. This is really an amazing tool. It is made by GoFundMe, after all.

CONS: CrowdRise is not a free fundraiser because it implements service charges. Although, it is a good thing that the fees they take reflect the great services they provide.

What do you think about this review?

Great Poor

Fruitful crowdfunding campaigns

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Brenden
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.02.2021 Company Size: 11-50 Employees Industry: Design

PROS: The platform itself is very smooth and convenient to use for anyone. And it has dependable support that we can easily contact through email. I feel that its motto, “Giving Back”, sounds fantastic too!

CONS: The 6% charge is quite a significant amount. Not to mention, they impose other processing payments too.

What do you think about this review?

Great Poor

Useful platform for generating funds

Read full review >
Sanford
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 07.02.2021 Company Size: 11-50 Employees Industry: Non-Profit Organization Management

PROS: Fundraiser pages are easy to create and personalize on CrowdRise. It has a smooth and easy to use interface for managing campaigns too. Not to mention that the CrowdRise support team is so reliable and efficient.

CONS: Its new UI is quite confusing to learn. Although, other features are still the same, and are all efficient to use.

What do you think about this review?

Great Poor

Great support, easy to use fundraiser

Read full review >
Carlie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.08.2020 Company Size: 11-50 Employees Industry: Non-Profit Organization Management

PROS: We haven’t experienced any difficulties when setting up a fundraiser account. The support team has helped us make things easier too, especially that they respond quickly and professionally.

CONS: I experienced some troubles when claiming our fundraiser profile. Although, it might be a problem on my part, instead of an issue in the platform.

What do you think about this review?

Great Poor

Superb support team that helps us handle accounting tasks

Read full review >
Raquel
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 05.08.2020 Company Size: 1-10 Employees Industry: Non-Profit Organization Management

PROS: I love how the user support team helps us sort out critical problems. This is probably the best experience I’ve had with support staff since I began working with non-profit groups.

CONS: I think CrowdRise has no cons. everything is great, especially that it has a smooth UI, professional team of support, and the efficient solutions it provides.

What do you think about this review?

Great Poor

Awesome platform, wonderful support service

Read full review >
Palma
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.07.2020 Company Size: 11-50 Employees Industry: Recreational Facilities and Services

PROS: This is a crowdfunding platform with reliable user support. They provide efficient communication when helping me address some issues. They provide quick service because they always solve my concerns instantly too.

CONS: I haven’t encountered any troublesome experience with this site. I’m really satisfied with their services.

What do you think about this review?

Great Poor

User support comes when I need it

Read full review >
Anastacio
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 27.07.2020 Company Size: 11-50 Employees Industry: Fund-Raising

PROS: Excellent support for my active crowdfunding campaign! That’s even if my campaign is already receiving tons of engagements since I have spread it to hundreds of contacts and even on news stations.

CONS: I haven’t experienced any bad issues with this fundraiser. That’s after using it for quite a while now.

What do you think about this review?

Great Poor
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User-friendly crowdfunding platform

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Alanis
5/5

Overall impression

5/5

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4/5

Value for Money

4/5

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Published on: 24.11.2021 Company Size: More than 100 Employees Industry: Non-Profit Organization Management

Fundraiser that is easy to access and use

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Lou
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

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Published on: 26.10.2021 Company Size: 11-50 Employees Industry: Performing Arts

Beneficial for non-profit organizations

Read full review >
Porter
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.08.2021 Company Size: 11-50 Employees Industry: Non-Profit Organization Management

Stellar fundraiser that is superior to other choices

Read full review >
Yesenia
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 15.08.2021 Company Size: More than 100 Employees Industry: Non-Profit Organization Management

Addressed essential donation problems that we worry about

Read full review >
Gaston
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 24.07.2021 Company Size: 11-50 Employees Industry: Non-Profit Organization Management
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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