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Salsa CRM Review

Salsa CRM
Our score: 9.0 User satisfaction: 100%

What is Salsa CRM?

Salsa CRM is a powerful and intuitive donation management solution that allows effective management of constituent relationships, complex reports, fundraising campaigns, and marketing outreach. It connects multiple constituents by relationships as well as households and categorizes/tracks donors, volunteers, employees, attendees, and board members.

Its online engagement-tools fully support mobile responsiveness with compatible emails and online-forms. All the outreach can be monitored on any device, including desktop pcs, smartphones and tablets. Reports on engagement can also be generated based on the type of device being used. Although the solution is specifically build for not-for-profit organizations, it still offers enough customization options and flexibility to fit each organization’s individual needs. Gift cultivation workflows can be easily customized, while it also allows creating and reporting on unlimited custom fields. Anything can be queried in the database for insightful and in-depth reporting.

Overview of Salsa CRM Benefits

Salsa CRM makes is easy to manage all supporters in one place, and brings data from every donor interaction together. This helps in creation of rich supporter profiles, resulting in better communication with the donors with timed and relevant messages.

The software allows creating unlimited fields for constituent records, which can easily be searched for better reporting. It also makes it easy to keep track of donation history and tie donations to specific funds and campaigns. It helps cultivate lifelong donor relationships by identifying and nurturing contacts towards planned giving-goals.

Step-by-step workflows can be created for upgrading particular prospects into major donors. Supporters can be segmented into targeted lists and contacts tracked at each stage. This elevates value of each interaction by connecting with supporters at the perfect time with a perfect message.

The cultivation reports help forecast gifts from major donors, track alumni campaigns, sponsorship efforts and other projects. It can also be integrated with wealth intelligence tools like DonorSearch and WealthEngine, providing deeper insights into supporters.

The software also helps convert website traffic into contributions and allows easy drag-and-drop customization of mobile-friendly donation webpages. This enhances conversation rates and creates a seamless experience for donors. The donation form can be customized using specific fields and allows accepting all types of donations like one-time donations and recurring donations.

Overview of Salsa CRM Features

  • Campaign Management
  • Donation Tracking
  • Gift Management
  • Grant Management
  • Donor Database
  • Mobile Donations
  • Online Donations
  • Event Management
  • Recurring Donations
  • Volunteer Management
  • In-Kind Donations
  • Matching Donations
  • Pledge Management
  • Receipts and Statements
  • Reporting and Queries
  • Dashboard Analytics
  • A/B Testing
  • Mobile Responsive
  • List Segmentation
  • Online Petitions
  • Tasks reminders
  • Email Marketing and Social Publishing

Salsa CRM Position In Our Categories

Because businesses have unique business-related wants, it is only reasonable that they steer clear of buying a one-size-fits-all, ”best” software system. However, it would be futile to stumble on such a software system even among popular software systems. The logical step to undertake can be to shortlist the various key aspects that require investigation including essential features, price plans, skill capability of staff members, company size, etc. Then, you must follow through your product research to a full extent. Have a look at some of these Salsa CRM analyses and scrutinize each of the software options in your list more closely. Such well-rounded research ascertain you stay away from poorly fit apps and subscribe to the system which offers all the benefits your company requires to be successful.

Position of Salsa CRM in our main categories:

TOP 10

Salsa CRM is one of the top 10 Donor Management Software products

TOP 10

Salsa CRM is one of the 10 Fundraising Software products

If you are interested in Salsa CRM it may also be beneficial to analyze other subcategories of Donor Management Software collected in our base of B2B software reviews.

There are trendy and widely used solutions in each software group. But are they necessarily the best fit for your company’s special wants? A popular software product may have thousands of customers, but does it provide what you require? For this reason, do not blindly spend on popular systems. Read at least a few Salsa CRM Donor Management Software reviews and consider the factors that you want in the software such as the price, main tools, available integrations etc. Then, shortlist a few apps that fit your wants. Check out the free trials of these platforms, read online reviews, get clarifications from the maker, and do your homework systematically. This in-depth groundwork is sure to help you select the best software application for your organization’s unique needs.

How Much Does Salsa CRM Cost?

Salsa CRM Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Salsa CRM is priced by quote, meaning that both SMB and enterprise packages are adjusted to the client’s needs and requirements. Contact the company for additional details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 103
Negative Social Media Mentions 0

We realize that when you make a decision to buy Donor Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Salsa CRM reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Salsa CRM. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Salsa CRM Comparisons

Salsa CRM user reviews

Long wait time from Salsa CRM Tech Support

Read full review >
marie mitchell
3/5

Overall impression

1/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 07.11.2017 Company Size: N/A Industry: N/A

What are Salsa CRM pricing details?

Salsa CRM Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Salsa CRM is priced by quote, meaning that both SMB and enterprise packages are adjusted to the client’s needs and requirements. Contact the company for additional details, and ask for your quote.

What integrations are available for Salsa CRM?

No information available.

Salsa CRM average rating:

Average score
2.8/5 (1 user reviews)
3/5

Overall impression

4/5

Customer Support

3/5

Value for Money

1/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

marie mitchell

PROS: Salsa Engage, Salsa CRM is not as robust of a donor database program.

CONS: Upgrading past donor records, Transferring data from another system -- due in part to limited tech support, Lack of Customization for nonprofits that have annual membership dues, limited categories to track methods for Appeals, No calculations for in-kind volunteer time,

Reviewed 2 years ago

Read full review >

The least favorable review

marie mitchell

PROS: Salsa Engage, Salsa CRM is not as robust of a donor database program.

CONS: Upgrading past donor records, Transferring data from another system -- due in part to limited tech support, Lack of Customization for nonprofits that have annual membership dues, limited categories to track methods for Appeals, No calculations for in-kind volunteer time,

Reviewed 2 years ago

Read full review >

More reviews from 1 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Long wait time from Salsa CRM Tech Support

Read full review >
marie mitchell
3/5

Overall impression

1/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 07.11.2017 Company Size: N/A Industry: N/A

PROS: Salsa Engage, Salsa CRM is not as robust of a donor database program.

CONS: Upgrading past donor records, Transferring data from another system -- due in part to limited tech support, Lack of Customization for nonprofits that have annual membership dues, limited categories to track methods for Appeals, No calculations for in-kind volunteer time,

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Reviewed By Louie Andre
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