What are the best aspects of this product?
Customer service with Cvent is unlike anything I've ever seen. Responses to e-mail come within a few hours. Each person I've dealt with have been nothing but accommodating. They were really a big help.
What aspects are problematic or could work better?
I was hoping there was some way in getting the trade show registration organized. This is better off than manipulating current pathways in accommodating a trade show. It'd be nice to have such functionality. It would definitely meet logistics/trade organization requirements.
What specific problems in your company were solved by this product?
The conference we're orgnazing is what we're using Cvent for. It's used in managing mail/fax as well as payment authorization forms, paper applications, and a host of others. We'd mail out registration forms and data in a more than a dozen countries. Registration forms would start coming by via e-mail/fax.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
More than 100 Employees
What is your industry?
Events Services
How many people in your company actively use this product?
all employees
How long is your contract with the vendor?
Less than 1 year
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US Office: 120 St James Ave Floor 6, Boston, MA 02116
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