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User review of Cvent

Cvent is a life changer!

- by Claude

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Customer service with Cvent is unlike anything I've ever seen. Responses to e-mail come within a few hours. Each person I've dealt with have been nothing but accommodating. They were really a big help.

What aspects are problematic or could work better?

I was hoping there was some way in getting the trade show registration organized. This is better off than manipulating current pathways in accommodating a trade show. It'd be nice to have such functionality. It would definitely meet logistics/trade organization requirements.

What specific problems in your company were solved by this product?

The conference we're orgnazing is what we're using Cvent for. It's used in managing mail/fax as well as payment authorization forms, paper applications, and a host of others. We'd mail out registration forms and data in a more than a dozen countries. Registration forms would start coming by via e-mail/fax.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Events Services

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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