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Cvent Review

Cvent
Our score: 9.6 User satisfaction: 98%

What is Cvent?

Cvent is a cloud-based event management platform for businesses of various sizes and provides them with all the tools they need to increase attendance and reduce costs. The event automation features allows businesses to focus more on their services instead on wasting time on repetitive and routine tasks.

The platform allows event managers and planners to quickly find venues, efficiently plan events, engage attendees, measure performance and improve process efficiency. Cvent covers the entire event lifecycle and provides technology that helps businesses at every stage of an event, from finding venues to marketing and online registration. It makes the check-in process simpler and helps eliminate time consuming manual processes. The platform is easy-to-use and offers powerful features that enable businesses to achieve rapid return on investment.

Overview of Cvent Benefits

The platform works well for a variety of businesses and non-profits, including large corporations, associations, third-party planners, educational and government institutions. Its robust communication tools allow organizations to segment and target email communication more effectively. The look and feel can be matched to company’s own branding with mobile optimized websites and registration.

The reporting module provides managers and teams with complete history records of contacts and comes with more than hundred built-in and unlimited custom reports. Platform’s interface has been designed from the ground up to make event creation quicker and easier, while it also provides organizations with all the tools they need to manage more complex events with just a few clicks.

Native mobile event apps allow teams to carry out different tasks from anywhere, while the check-in and badge printing app helps eliminate long queues. The powerful ticketing platform allows teams to create a branded ticketing experience for clients and works equally well for small and large events. Cvent offers a whole range of tools that organizations need to manage events more efficiently, including mobile-friendly event registration, budget management, payment processing, kiosks, analytics and reporting. Advanced features for more complex events include hotel and travel management and integration with other software. The platform is PCI Level 1 compliant and ensures data security by hosting client data in world class top-tier data centers.

Overview of Cvent Features

  • Event registration
  • Payment processing
  • Budget management
  • On-site functionality
  • Event reporting
  • Mobile-friendly registrations
  • Onsite-solutions
  • SocialWall
  • Event marketing
  • Custom event sites
  • Email marketing
  • Contact management
  • Event calendars
  • Housing and travel management
  • Membership management
  • Workflow management
  • Mobile payments
  • PCI Level 1 compliant

Cvent Position In Our Categories

Since businesses have specific business-related needs, it is rational that they steer clear of adopting an all-in-one, ideal business application. However, it would be futile to try to chance on such a software product even among popular software systems.
The rational thing to do can be to write the numerous key aspects that necessitate careful thought such as major features, price plans, technical skill competence of staff members, organizational size, etc. Thereafter, you should perform your research fully. Have a look at some of these Cvent evaluations and check out each of the software systems in your shortlist in detail. Such detailed product research ensures you stay away from poorly fit applications and buy the system that delivers all the function your company requires.

Position of Cvent in our main categories:

TOP 3

Cvent is one of the top 3 Event Management Software products

If you are interested in Cvent it could also be beneficial to investigate other subcategories of Event Management Software gathered in our database of SaaS software reviews.

Since each organization has specific business wants, it is advisable for them to abstain from looking for a one-size-fits-all perfect software application. Needless to say, it would be useless to try to find such a platform even among market-leading software platforms. The clever thing to do would be to catalog the various vital aspects that require consideration such as key features, budget, skill levels of staff members, company size etc. Then, you should do your groundwork thoroughly. Read some Cvent Event Management Software reviews and investigate each of the other systems in your shortlist in detail. Such in-depth research can ensure you discard ill-fitting applications and zero in on the system that offers all the aspects you need for business success.

How Much Does Cvent Cost?

Cvent Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Cvent’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 65
Negative Social Media Mentions 1

We realize that when you make a decision to buy Event Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Cvent reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Cvent. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Cvent Comparisons

Cvent user reviews

Managing stress registration has been less stressful with Cvent!

Read full review >
Charlotte
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.10.2018 Company Size: More than 100 Employees Industry: Leisure, Travel & Tourism

A great piece to have!

Read full review >
Pat
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.09.2018 Company Size: More than 100 Employees Industry: Telecommunications

A great piece to have!

Read full review >
Pat
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.08.2018 Company Size: More than 100 Employees Industry: Telecommunications

A time saver for me!

Read full review >
Patti
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.05.2018 Company Size: More than 100 Employees Industry: Wholesale

A life saving management tool with integration!

Read full review >
Van
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.05.2018 Company Size: More than 100 Employees Industry: Logistics and Supply

What are Cvent pricing details?

Cvent Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Cvent’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for Cvent?

Cvent integrates with the following business systems and applications:

  • Salesforce.com
  • Concur
  • Webex
  • Eloqua
  • Marketo

Cvent average rating:

Average score
5/5 (18 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Bessie

PROS: Cvent provides plenty of event solutions in their menu. I love the feel for the company and the brand. They're frequently making improvements in their offerings. They always put the end-user first and foremost.

CONS: Whenever it involves creating registration sites, there are a number of ways it can be customized. This makes the standard registration site a bit overwhelming for the first-time user. But once you're able to get around the program, all options become important. You get a level of appreciation for them.

Reviewed 2 years ago

Read full review >

The least favorable review

Van

PROS: I like all toolls are seamlessly interacting with each other. I've been utilizng the event management tool for my current event site as well as online registration. I've been using OnArrival, which offers quick and a great check-in experience for attendees. I make use of Social Wall and the lead tracking program.

CONS: It's a bit complicated in using registration content builders. Unless, of course, you get around them often. But if you need help, customer support is an e-mail or phone call away.

Reviewed 2 years ago

Read full review >

More reviews from 18 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Managing stress registration has been less stressful with Cvent!

Read full review >
Charlotte
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.10.2018 Company Size: More than 100 Employees Industry: Leisure, Travel & Tourism

PROS: The thing that I favor with Cvent its its ability in sending out personal links within any e-mail. The links lets the registration look into what you really want them to focus on. Once they register, it'll pre-populate any data being imported in the system. This makes the experience less of a hassle for any attendee!

CONS: I was hoping the system would provide enhanced integration for both the guest and registrant. At times, it would seem as if both were not as connected. Also, guest registration seems like an afterthought.

What do you think about this review? Great Poor

A great piece to have!

Read full review >
Pat
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.09.2018 Company Size: More than 100 Employees Industry: Telecommunications

PROS: One biggest thing I like is how honest their people are. They're partnering up with me so I can achieve my goals. They link me with fellow planners so the best practices are being shared. It's more than just the technology aspect but how to successfully operate a department too.

CONS: Certain tweaks need to be made to make travel modules work a bit better. Thing is, it won't come up often. They appear to be listening and giving it a shot in addressing problems as they come along. It's pleasant to directly interact to developers and hear them out on why they're doing the things they're supposed to.

What do you think about this review? Great Poor

A great piece to have!

Read full review >
Pat
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.08.2018 Company Size: More than 100 Employees Industry: Telecommunications

PROS: One biggest thing I like is how honest their people are. They're partnering up with me so I can achieve my goals. They link me with fellow planners so the best practices are being shared. It's more than just the technology aspect but how to successfully operate a department too.

CONS: Certain tweaks need to be made to make travel modules work a bit better. Thing is, it won't come up often. They appear to be listening and giving it a shot in addressing problems as they come along. It's pleasant to directly interact to developers and hear them out on why they're doing the things they're supposed to.

What do you think about this review? Great Poor

A time saver for me!

Read full review >
Patti
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.05.2018 Company Size: More than 100 Employees Industry: Wholesale

PROS: I like its ability to automate a lot for me in terms of reminders and confirmations. I've been using it to successfully sell ad programs to customers. I also sell ad programs to book attendees on our trips. Even for small office events, I find it very useful.

CONS: The learning curve of the system can take up a lot of time. It can also be confusing. But it was all worth the hassle in the end. Client success reps and the service team are great tools.

What do you think about this review? Great Poor

A life saving management tool with integration!

Read full review >
Van
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.05.2018 Company Size: More than 100 Employees Industry: Logistics and Supply

PROS: I like all toolls are seamlessly interacting with each other. I've been utilizng the event management tool for my current event site as well as online registration. I've been using OnArrival, which offers quick and a great check-in experience for attendees. I make use of Social Wall and the lead tracking program.

CONS: It's a bit complicated in using registration content builders. Unless, of course, you get around them often. But if you need help, customer support is an e-mail or phone call away.

What do you think about this review? Great Poor

Cvent is a life changer!

Read full review >
Claude
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.05.2018 Company Size: More than 100 Employees Industry: Events Services

PROS: Customer service with Cvent is unlike anything I've ever seen. Responses to e-mail come within a few hours. Each person I've dealt with have been nothing but accommodating. They were really a big help.

CONS: I was hoping there was some way in getting the trade show registration organized. This is better off than manipulating current pathways in accommodating a trade show. It'd be nice to have such functionality. It would definitely meet logistics/trade organization requirements.

What do you think about this review? Great Poor

A time saver for me!

Read full review >
Patti
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.04.2018 Company Size: More than 100 Employees Industry: Wholesale

PROS: I like its ability to automate a lot for me in terms of reminders and confirmations. I've been using it to successfully sell ad programs to customers. I also sell ad programs to book attendees on our trips. Even for small office events, I find it very useful.

CONS: The learning curve of the system can take up a lot of time. It can also be confusing. But it was all worth the hassle in the end. Client success reps and the service team are great tools.

What do you think about this review? Great Poor

Cvent did a seamless job operation integration while helping us save a lot of time.

Read full review >
Inez
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.04.2018 Company Size: 1-10 Employees Industry: Management Consulting

PROS: We're operating as a multi-client firm. We have communication and event needs that vary in simplicity and complexity. After looking into a number of platforms the past several months, CVENT happens to be the only platform capable of delivering setups for any intricate event. Its greatest functionality is that it's now capable of integrating communication, internet platforms, events, membership details, and CE tracking in a single system.

CONS: It'd be nice to have added functionality in the e-marketing platform. By that would mean dealing with instances such as embedded videos and others.

What do you think about this review? Great Poor

An ideal software for event management.

Read full review >
Sara
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.03.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: I can completely customize the experience of attendee all throghout the process. I do this via data tags, advanced filters, and registration settings. The software is intricate. It offers a plenty of functionality.

CONS: It's not always intuitive. The same goes for its user-friendly approach. Thankfully, they've got an awesome support team.

What do you think about this review? Great Poor

Cvent is a life changer!

Read full review >
Claude
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.03.2018 Company Size: More than 100 Employees Industry: Events Services

PROS: Customer service with Cvent is unlike anything I've ever seen. Responses to e-mail come within a few hours. Each person I've dealt with have been nothing but accommodating. They were really a big help.

CONS: I was hoping there was some way in getting the trade show registration organized. This is better off than manipulating current pathways in accommodating a trade show. It'd be nice to have such functionality. It would definitely meet logistics/trade organization requirements.

What do you think about this review? Great Poor

What any event planner would want plus an integration that’s really seamless!

Read full review >
Armando
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.02.2018 Company Size: More than 100 Employees Industry: Education Management

PROS: I like how it's easy to use in sending invites and being able to manage registrations. Before, rooming lists and invites took up a bulk of time. Cvent ensured that such processes run more efficiently. A great functionality for my team is being able to share registration reports and activity with colleagues in real-time.

CONS: The only thing I hate is not getting the chance to completely utilize Cvent. There are a ton of functinality that needs exploring.

What do you think about this review? Great Poor

Limitless, in-depth, and constantly making improvements!

Read full review >
Bessie
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.02.2018 Company Size: More than 100 Employees Industry: Insurance

PROS: Cvent provides plenty of event solutions in their menu. I love the feel for the company and the brand. They're frequently making improvements in their offerings. They always put the end-user first and foremost.

CONS: Whenever it involves creating registration sites, there are a number of ways it can be customized. This makes the standard registration site a bit overwhelming for the first-time user. But once you're able to get around the program, all options become important. You get a level of appreciation for them.

What do you think about this review? Great Poor

Cvent did a seamless job operation integration while helping us save a lot of time.

Read full review >
Inez
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.02.2018 Company Size: 1-10 Employees Industry: Management Consulting

PROS: We're operating as a multi-client firm. We have communication and event needs that vary in simplicity and complexity. After looking into a number of platforms the past several months, CVENT happens to be the only platform capable of delivering setups for any intricate event. Its greatest functionality is that it's now capable of integrating communication, internet platforms, events, membership details, and CE tracking in a single system.

CONS: It'd be nice to have added functionality in the e-marketing platform. By that would mean dealing with instances such as embedded videos and others.

What do you think about this review? Great Poor

Managing stress registration has been less stressful with Cvent!

Read full review >
Charlotte
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.02.2018 Company Size: More than 100 Employees Industry: Leisure, Travel & Tourism

PROS: The thing that I favor with Cvent its its ability in sending out personal links within any e-mail. The links lets the registration look into what you really want them to focus on. Once they register, it'll pre-populate any data being imported in the system. This makes the experience less of a hassle for any attendee!

CONS: I was hoping the system would provide enhanced integration for both the guest and registrant. At times, it would seem as if both were not as connected. Also, guest registration seems like an afterthought.

What do you think about this review? Great Poor

An ideal software for event management.

Read full review >
Sara
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.01.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: I can completely customize the experience of attendee all throghout the process. I do this via data tags, advanced filters, and registration settings. The software is intricate. It offers a plenty of functionality.

CONS: It's not always intuitive. The same goes for its user-friendly approach. Thankfully, they've got an awesome support team.

What do you think about this review? Great Poor

What any event planner would want plus an integration that’s really seamless!

Read full review >
Armando
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.01.2018 Company Size: More than 100 Employees Industry: Education Management

PROS: I like how it's easy to use in sending invites and being able to manage registrations. Before, rooming lists and invites took up a bulk of time. Cvent ensured that such processes run more efficiently. A great functionality for my team is being able to share registration reports and activity with colleagues in real-time.

CONS: The only thing I hate is not getting the chance to completely utilize Cvent. There are a ton of functinality that needs exploring.

What do you think about this review? Great Poor

A life saving management tool with integration!

Read full review >
Van
4/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 31.12.2017 Company Size: More than 100 Employees Industry: Logistics and Supply

PROS: I like all toolls are seamlessly interacting with each other. I've been utilizng the event management tool for my current event site as well as online registration. I've been using OnArrival, which offers quick and a great check-in experience for attendees. I make use of Social Wall and the lead tracking program.

CONS: It's a bit complicated in using registration content builders. Unless, of course, you get around them often. But if you need help, customer support is an e-mail or phone call away.

What do you think about this review? Great Poor

Limitless, in-depth, and constantly making improvements!

Read full review >
Bessie
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.12.2017 Company Size: More than 100 Employees Industry: Insurance

PROS: Cvent provides plenty of event solutions in their menu. I love the feel for the company and the brand. They're frequently making improvements in their offerings. They always put the end-user first and foremost.

CONS: Whenever it involves creating registration sites, there are a number of ways it can be customized. This makes the standard registration site a bit overwhelming for the first-time user. But once you're able to get around the program, all options become important. You get a level of appreciation for them.

What do you think about this review? Great Poor
Reviewed By Louie Andre
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