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User review of CyberSource

A highly secure payment solution.

- by Leticia

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

We found out how adaptable this software can be in carrying out a number of things. Their bolster group is exceptional. I like their basic API in making installment exchanges. Components such as Fraud Detection, Payment Tokenization, and Device Fingerprint ensures your business is secure from top to bottom. Documentation is direct and simple enough to implement.

What aspects are problematic or could work better?

There's nothing specific that I hate with CyberSource. They've been hanging around for years now and have done a lot of wonders the whole time. Their Debugging functionality could use some simplicity and be less demanding. Their HOP page customization alternative options can be a straining at times.

What specific problems in your company were solved by this product?

We needed a secure request page in maintaining PCI consistency. We also wanted a functioning backed terminal in clusterinfg data. Business problems can be addressed via installments and AVS. Having an all-in-one payment processing solution can be a big advantage. Using the software in coordinating payment is a lot more convenient that dealing with merchants directly.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.