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CyberSource REVIEW

Payment Gateway

8 user reviews
USER SATISFACTION 89%
OUR SCORE 8.9

What is CyberSource?

CyberSource is a provider of payment management services that cover the complete portfolio of services that simplify and automate payment operations. The platform is being utilized to process online payments, streamline fraud management, and simplify payment security. At present, over 400,000 businesses around the world use CyberSource as their payment solution despite of the difference in their business needs.

Established in 1994, CyberSource prides itself in being the world’s first eCommerce payment management company. It has strengthened as an eCommerce leader when it acquired Authorize.net in 2007. Since 2010, it is a part of Visa Inc. as a subsidiary while continuing to make strides in eCommerce.

Overview of CyberSource Benefits

With CyberSource’s one connection, users can accept payments in more than 190 countries and more than 40 currencies while enjoying features such as a global fraud management, and secure acceptance and tokenization technologies that secure payment transactions across channels and remove sensitive payment data from the environment. There are also experience fraud analysts available to help monitor and tune the process based on worldwide trends.

The single connection also lets users accept payments across multiple channels as well from web to mobile, and even call center, with universal token and central database of transactions, supporting all channels, provides a consolidated view of customer activity that can be leveraged for customer analysis and marketing activities. At the same time, there are also Format-preserving tokens built into the platform that cannot be reverse-engineered, enabling users to process payments, manage chargebacks and handle support queries safely.

CyberSource provides enterprise-class solutions to merchants worldwide in various industries, whether they are in retail, travel, business services, education, non-profit agencies, or in e-government. As having started as a platform focused on digital goods commerce, the platform has a comprehensive payment management solution for media and entertainment, retail, travel, and small business. It also enables users to reach more customers with a simple switch-to-issuer connection to CyberSource through VisaNet.

Overview of CyberSource Features

  • Cross-Channel Payments
  • Gateway & Processing Connections
  • Payment Cards
  • Direct Debit & Bank Transfers
  • Global Tax Calculation
  • Secure Acceptance Web/Mobile
  • Decision Manager
  • Managed Risk Services
  • Export Compliance
  • Payer Authentication
  • Online and Mobile Digital Payments
  • Secure Acceptance Web/Mobile
  • Payment Tokenization
  • Decision Manager
  • Account Takeover Protection
  • Loyalty Fraud Management
  • Fraud Alert
  • Delivery Address Verification

CyberSource Position In Our Categories

Position of CyberSource in our main categories:

20

CyberSource is one of the top 20 Payment Gateway products

20

CyberSource is one of the top 20
Payment Gateway products


If you are interested in CyberSource it might also be beneficial to analyze other subcategories of Best Payment Gateway listed in our base of B2B software reviews.

Every enterprise has different needs and requires an application that can be customized for their size, type of workers and buyers, and the particular industry they are in. For these reasons, no software can provide perfect functionality off-the-shelf. When you search a software system, first be sure what you need it for. Read some CyberSource reviews and ask yourself do you want basic features or do you want complex tools? Are there any industry-specific tools that you are searching for? Obtain the answers to these questions to help your search. There are multiple aspects that you need to reflect on and these include your finances, specific business wants, your company size, integration requirements etc. Take your time, check out a few free trials, and finally select the platform that offers all that you want to improve your firm competence and productivity.

How Much Does CyberSource Cost?

CyberSource Pricing Plans:

CyberSource’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and try the product for free.

User Satisfaction

We realize that when you make a decision to buy Payment Gateway it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and CyberSource reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with CyberSource. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

51

NEGATIVE SOCIAL MENTIONS

6

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted
  • Open API

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TRAINING

CyberSource User Reviews

What are CyberSource pricing details?

CyberSource Pricing Plans:

CyberSource’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and try the product for free.

What integrations are available for CyberSource?

CyberSource uses open APIs to offer companies the necessary resources to build their own payment management systems. Some of the resources include:

  • Android Pay
  • Apple Pay
  • Secure Acceptance
  • Visa Checkout
  • Simple Order API and SOAP Toolkit API
  • Virtual Terminal

User reviews


User reviews in total: 8

4
4
0
0
0

Average Rating:

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The most favorable review

Marcus

3 months ago


Pros: I like that it’s simple and easy to use and I like that I can create fraud rules. It has great security level and wonderful payment processor. You have support team available 24/7. Also, the payment gateway services are flexible and professional for merchants.

Cons: The administration tool needs some improvements. This is great service I don’t have complaints about it.

The least favorable review

Donna

3 months ago


Pros: I like that I can get quick help if needed but I don’t need help that often because everything is clear and straightforward. It is reliable solution and its support team is always ready to help or answer your questions, they are responsive and knowledgeable.

Cons: We don’t get advanced notice, they’re saying that they send emails to some contacts on the account but we don’t get them, maybe this is an issue with our exchange server.

Published 3 months ago
Verified
user
I like that I can get quick help if needed but I don’t need help that often because everything is clear and straightforward. It is reliable solution and its support...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
I like that it’s simple and easy to use and I like that I can create fraud rules. It has great security level and wonderful payment processor. You have support team...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
I like that I can implement it into other existing systems. It is great tool for merchant account, payments and online shopping cart. I like the design and flexible...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
I like this product’s API and the team behind the product helped me to install some changes. It has great features for Fraud detections, address verification...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
Implementing it in today's systems is easy to do. It's an all-around answer for an online shopping cart, merchant account, online payment, and customer support. It's made...



What do you think about this review? Great Poor
Published 8 months ago
Verified
user
It's really speedy and easy to ask for help whenever you need. What's more, it's a rare instance of you asking for help. Their service is extremely dependable. When you...



What do you think about this review? Great Poor
Published 9 months ago
Verified
user
We found out how adaptable this software can be in carrying out a number of things. Their bolster group is exceptional. I like their basic API in making installment...



What do you think about this review? Great Poor
Published 9 months ago
Verified
user
CyberSource is simple to utilize. It's able to do what it's expected to do. I rarely encountered issues with order processing or subscription renewals. It's easy to spot...



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