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User review of CyberSource

A worthy payment processor that I constantly use!

- by Kent

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

CyberSource is simple to utilize. It's able to do what it's expected to do. I rarely encountered issues with order processing or subscription renewals. It's easy to spot the things needed after logging in. It's easy to spot and manage a customer subscriptions/transactions.

What aspects are problematic or could work better?

At the moment, they're still not looked as a "Merchant of Record.' For certain people, that can be news. They're also incapable of dealing with international currencies or taxes.

What specific problems in your company were solved by this product?

We wanted to get our customers to easily buy our products. We've made use of CyberSource to help out customers over the phone with orders. They also help out in managing subcriptions (an added bonus for us). Currently, we have a seamless monthly and yearly product subscripton with them.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.