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User review of CyberSource

Great tool for managing my e-commerce site

- by Russell

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I like that I can implement it into other existing systems. It is great tool for merchant account, payments and online shopping cart. I like the design and flexible payments that can be taken online and through mobile app. You can include all credit cards and e-checks. In addition, it provides all of the back end support needed for the system. There are lot of security stepst and anti fraud features.

What aspects are problematic or could work better?

The fees can be little high when doing the payment through phone or online. Master and Visa has 2.39% discount fee. Overall, the product works great and I haven’t run into some issues.

What specific problems in your company were solved by this product?

I’m managing my e-commerce site and I’m happy that I can allow my customers to purchase everythin they need. CyberSource is perfect solution for doing my job.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Building Materials

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.