Payment management gateway we can depend on

What are the best aspects of this product?

What I like most about CyberSource is the “fraud source” feature, which helps us detect if the transaction is suspicious or not. The feature does this by allowing us to mark the order/customer as “for review” or “suspect.” With this capability, we are given better control of both orders and customers by knowing their risk levels.

What aspects are problematic or could work better?

The data for the transaction is only saved for six months, and I think this is a little downside for users. I wish they could extend it to one year or more.

What specific problems in your company were solved by this product?

We have managed and detected suspicious or risky orders with CyberSource. We can also allow those customers we have marked trusted or have good transaction record to have a smooth flow of order. With this solution, we are protected and have achieved efficiency at all times.

Are you a current user of this product?

No