What are the best aspects of this product?
There are so many things to appreciate with Datahug. It does its job in keeping you abreast of your pipeline. I felt it's useful for those who are involved in intricate and extensive sales cycles; this software got great tools for forecasting to go with their communication tracking. In my personal opinion, it's a handy feature since it's able to pick up and recommend contacts on opportunities (according to the domain name and communication velocity). I hate having to include contacts to SFDS, but now, it's a 1-2 click process.
What aspects are problematic or could work better?
Collaborating with a consultant across apps tend to be confusing at times. There aren't any options in adding a second/third domain in tracking within out SFDC instance. But then again, this may be an implementation matter occurring on our side.
What specific problems in your company were solved by this product?
It's been a struggle trying to sort out the extensive pipeline prior to Datahug. This time around, I'm able to make a priority according to what I get I feel or what the numbers are saying. The DealScore has been the main point in terms of forecasting. It gave the management enhanced insight in communication and determine if a rep is capable of closing a deal for this quarter/month. This time around, we can be realistic with our forecast.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
More than 100 Employees
What is your industry?
Internet
How many people in your company actively use this product?
several employees
How long is your contract with the vendor?
1 year
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