Datahug Review

PROS: There are so many things to appreciate with Datahug. It does its job in keeping you abreast of your pipeline. I felt it's useful for those who are involved in intricate and extensive sales cycles; this software got great tools for forecasting to go with their communication tracking. In my personal opinion, it's a handy feature since it's able to pick up and recommend contacts on opportunities (according to the domain name and communication velocity). I hate having to include contacts to SFDS, but now, it's a 1-2 click process.

CONS: Collaborating with a consultant across apps tend to be confusing at times. There aren't any options in adding a second/third domain in tracking within out SFDC instance. But then again, this may be an implementation matter occurring on our side.

PROS: Datahhug assisted our SDR team in understanding the engagements occurring in the accounts and oppportunities we were able to generate. We no longer have to hunt after AE's in determining if they're connected or not. Now we can take insights to our conversation with our team by referring to individuals they're interacting with. At the same time, acquire updates in the same manner you want in bringing value and insights to customers. Scoring lets you understand how opportunities are progressing and being able to pull in contacts/leads to Salesforce when they're able to reach Hugrank.

CONS: If I want to nitpick on the tool, it would be the lack of real-time update on their data activity. I'd have to put up with waiting until the next day to receive an update on what occurred today. It would be a nice solution if they have an "Update Now" button to refresh or update data. Consultant activities can be extracted from opportuniities. This could lead to a bit of confusion to those who aren't keen enough.

PROS: It's simple to utilize. It's able to offer data in a precise and transparent manner. Minimizes the effort for our sales team in uploading e-mail and linking info to Salesforce. Pipeline Flow report is of great use in reconciling the movement of the pipeline over a period of time. Having the ability to determine which opportunities are on track is invaluable.

CONS: I was hoping there's some way to link Datahug forecast updates to the forecast fields in the Salesforce forecasting object. For example, if I'm able to override a forecast category or a specific amount within Datahug, such override won't be brought over to the SalesForecasting object.

PROS: This platform was able to resolve one of many problems found in a sales organization: pipeline visbility. Datahug's team is really great collaborating with. They're constantly telling us on any upcoming events/scenarios. They listen intently to feedback from customers. Its latest forecasting feature is able to address another pain point seen in sales organization.

CONS: Its functionality has some restrictions when the product was initially released. Since that happened, they've been answering to feedbacks to ensure that what we envisioned would actually come out at the time of purchase. One thing that I'd be hoping for is giving room for weekly forecasting. But I have a good feeling, it'll come out sometime soon.

PROS: Its visuals and analytics have made productivity in sales a lot more invaluable. The visuals we're receiving within Salesforce were also helpful. When it comes to assistance and inquiry, Datahug is constantly there to answer my problems. The software is helpful in monitoring the health of our accounts. Its notifications inform us when previous meetings occurred and when the next one will be.

CONS: There's really nothing to dislike with the product. The team has been fantastic all along.

PROS: The ideal eporting you get from a CRM such as Salesforce entails a plethora of data entry by sales reps. These would have to be done manually. But the cost of such opportunity of requiring such data entry frequently outweigh the data value especially when you have no idea if all were entered --- leaving you with a questionable accuracy of a data set. Through Datahug, your contact roles are automatically included to opportunities. Its objective deal scoring works according to engagement -- without the rep working on anything.

CONS: Certain limitations with the forecasting module in terms of time periods selected. You're only limited to seeing the current/quarter/upcoming month. We'd like to branch out in certain cases. We also prefer a rolling month feature. Some additional clicks within the forecasting module when switching from one time period to the next.

PROS: Its organization and transparency has changed the game. Datahug is capable of automating core aspects within the sales process. This include stakeholders/deal strategy, lead routing, forecasting, piepleine management, and etc... I know they'll be unveiling some kind of new coaching component for the platform soon. By getting these capabilities automated, it lets reps acquire real-time info without going through the admin and manual steps. This leads to accumulated free time for selling.

CONS: Its deal score will only inform how much context is required per deal to to know if the score can be depended on or not. For example, we collaborate with external influencers from agencies or firms to help drive our deals. They have varying e-mail addresses and are working with us on varying deals. That way, we won't have a simpler approach in analyzing communication with them against the status of a certain deal. This allows for certain opportunities that mirror a smaller deal health then what it is in reality.

PROS: Datahug and its deal score is an excellent indicator of rep traction found within an opportunity. You can label it as a BS sniffer or a dead wood destroyer. Quite simply, it's a great indicator the intention of prospects in making a purchase. In a reality where have numerous priorities, Dathug has its own behavior compass that determine a prospect's interest as well as the capacity of your reps in translating interest in closing out a deal.

CONS: Given certain concerns on data security, we were able to make configurations on data transport between Datahug and our e-mail system. The process took around a few weeks in configuring and testing things out. But once everything was set up and running, things rolled out pretty well.

PROS: It's awesome gaining a clearer view of my pipeleine as well as the kind of opportunities I'm required to be spending more time on. Offers a clearer picture on which will close realistically and the accounts required to seek where decision makers are. Timeline visuals are awesome. Opportuninity bubbles are tremendous. UI is simply the best.

CONS: It's able to take into account scheduled follow-up calls. But it appears not to count for the follow-ups or voicemails that I do. I'm not even sure if this is really an issue with Datahug counting them or our own CRM. At times for SMB firms, it would suggest for me to interact to decision makers more. Thngs, I'm already interacting to one.