What are the best aspects of this product?
Ease of use, access to data, robust reporting features.
What aspects are problematic or could work better?
Helpdesk tickets sometimes take a long time to get resolved.
What specific problems in your company were solved by this product?
Better control of data, more features available than our previous payroll vendor.
Are you a current user of this product?
Yes
How long have you been using this product?
3-5 years
What is your company size?
More than 100 Employees
What is your industry?
Hospital & Health Care
Did your company use a different software before this one?
Yes
What software did you use before?
Paycom (3 years), Paychex (3 years).
Why did you decide to change it?
Paycom could not keep up with our reporting needs.
Are you satisfied with the change?
Yes.
How did your company implement this product?
on premise
How long did it take to set up this product?
more than 1 month
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
mostly B2B
What was the cost of implementing this product?
As an end user, I am not sure.
What is your total annual cost for using this product?
As an end user, I am not sure.
Did you get any discount for this product? How much?
Unknown.
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