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User review of DeskTrack

Productivity Loss prevention tool

- by Shammi Charles

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Good time tracking tool .. especially suitable for startups which cannot afford for productivity loss from the employees.

What aspects are problematic or could work better?

Reporting or Dash boarding is having an opportunity of improving.

What features/services would you like to see in future versions of this product?

Improved Dash boards which will enable leadership to have analytical view of the overall time tracking of employees.

What specific problems in your company were solved by this product?

Specifically during pandemic it helped out teams members to be monitored remotely.. without having any productivity loss.

Are you a current user of this product?

No

USER DETAILS

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2C

PRICING & COSTS

What was the cost of implementing this product?

per user cost

What is your total annual cost for using this product?

not applicable bundled cost

Did you get any discount for this product? How much?

20%

FEATURE DETAILS

Email monitoring
4
very good
Real-time monitoring
4
very good
Inactivity monitoring
4
very good
Reports
3
ok
Live chat monitoring
3
ok
Social media monitoring
4
very good
Screenshots capture
4
very good
Web usage
4
very good
Internet filters
4
very good
Work time tracking
4
very good
Keystrokes recording
4
very good