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DeskTrack Review

DeskTrack
Our score: 8.0 User satisfaction: 97%

What is DeskTrack?

DeskTrack is an employee monitoring software designed to assist companies in capturing and tracking the time spent by their employees on the activities they do at work. It analyzes how productive employees are, thus, maintaining good and efficient work practices. 

This employee productivity management solution records the number of hours spent by employees on whitelisted applications, mobile applications, websites, emails, and project-related documents and files. Then, it enables users to gain insights into employees’ productive and unproductive hours, identify inefficient work practices, and discover ways of boosting employee productivity.

DeskTrack comes with a mobile application that permits users to access employees’ daily timesheets and monitor projects and tasks from anywhere at any time. The software also provides a screen recording feature by which the desktop screens of employees are captured whenever they are spending their time on unproductive activities. 

Overview of DeskTrack Benefits

Capture Employees’ Productive & Unproductive Hours

DeskTrack delivers a modern and precise way of capturing employee work hours and monitoring employee productivity. For instance, the software allows users to define a list of applications employees should use at work and track how much time employees spent on those applications. Hours spent on the whitelisted applications are considered as productive hours. 

The employee productivity management software also lets users capture and monitor the number of hours employees spent on unproductive activities. They can confirm if employees are spending too much time clicking URLs and visiting websites like Facebook and YouTube or using mobile apps which prevent them from focusing on their work. When an employee goes idle because he or she is in a meeting or discussion, DeskTrack will convert the idle hours to working hours. 

Track Projects In Real-Time

DeskTrack revolutionizes how projects and the tasks required to accomplish them are being monitored. With this software, users will be able to easily link specific documents and files to projects and tasks and record the number of hours spent by employees on those documents and files. DeskTrack permits them to view the title of the document or file, the employee who worked on it, its path, and the total time spent by the employee on the document or file. Project tracking is done in real-time, making it easy for users to capture their employees’ actual billable hours, generate client invoices, and measure the profitability of projects. 

Gain Employee Productivity Insights 

Managers, supervisors, and team leaders can take advantage of DeskTrack’s mobile analytics app for monitoring and analyzing the productivity of their subordinates. This mobile app shows a graphical representation of each employee or team member’s total time spent on productive and unproductive activities. Users, furthermore, can utilize the mobile app to keep track of the projects and tasks they assigned to employees and determine the total time spent on them. They will be able to gain insights into employee productivity from any location at any time.

Overview of DeskTrack Features

  • Application Time Tracking
  • URL Tracking
  • Email Tracking
  • Mobile App Tracking
  • Idle Time Monitoring
  • Real-Time Project Monitoring
  • Mobile Productivity Analytics

What Problems Will DeskTrack Solve?

Problem #1: Automated Time Tracking

Companies who are managing remote teams can use DeskTrack to automatically record their employees’ actual worked hours and produce accurate timesheets. The software gives them access to all the reports they need so they can closely monitor how remote employees are doing their work, showing projects and tasks that are already completed as well as employees’ idle and meeting hours. As a result, they will be able to calculate salaries and bill clients accurately.  

Problem #2: Real-Time Project Tracking

Companies often find it difficult to keep track of their remote teams as they work on projects and tasks. They need to check what tasks the teams are doing, how much time they are spending on completing those tasks, and if they are free to work on new assignments. Also, they have to verify if their remote teams are spending too much time on irrelevant activities like browsing websites, chatting with Facebook friends, and watching YouTube videos.

Problem #3: Reduce Operational Costs

What’s great about DeskTrack is that it gives managers of companies with remote teams the ability to monitor their projects in real-time as well as access detailed logs of the teams’ activities. They will be able to determine which projects and tasks are assigned to whom, which team members efficient and productive enough to accommodate more workloads and which projects and tasks should be prioritized. 

The company’s operational costs will increase if their employees spend too much time on unproductive activities. This makes the company’s work processes inefficient and hampers business growth. DeskTrack provides a solution to this problem by enabling users to capture and monitor their employees’ actual worked hours and idle hours as well as the total time spent on projects on projects and tasks. They can check which employees are more efficient and productive and if resources are spent on unproductive activities, thereby helping them reduce their operational costs and drive business growth.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

DeskTrack Position In Our Categories

Since businesses have distinctive business-related demands, it is prudent they avoid choosing a one-size-fits-all, “perfect” software product. Nevertheless, it would be almost impossible to stumble on such application even among popular software solutions. The sensible thing to do is to shortlist the different main aspects which entail investigation such as major features, budget, technical skill levels of staff members, business size, etc. Thereafter, you should do your research comprehensively. Browse through some of these DeskTrack evaluations and look over the other software programs in your shortlist more closely. Such well-rounded research ascertain you circumvent mismatched software solutions and buy the system that delivers all the aspects your company requires to be successful.

Position of DeskTrack in our main categories:

TOP 50

DeskTrack is one of the top 50 Employee Monitoring Software products

DeskTrack is also listed in the following subcategories:

There are popular and widely used solutions in each software group. But are they essentially the best fit for your enterprise’s specific requirements? A popular software application may have thousands of customers, but does it present what you require? For this reason, do not blindly shell out for popular systems. Read at least a few DeskTrack Employee Monitoring Software reviews and think about the factors that you desire in the software such as the fees, main tools, available integrations etc. Then, shortlist a few apps that fit your wants. Try out the free trials of these products, read online comments, get information from the vendor, and do your research thoroughly. This exhaustive homework is certain to aid you choose the finest software application for your company’s specific wants.

How Much Does DeskTrack Cost?

DeskTrack Pricing Plans:

Free Trial

Desktrack Stealth

$5.99/user/month

Desktrack Tagger

$7.99/user/month

DeskTrack offers three SMB and enterprise pricing plans for users to choose from. Here are the details:

Desktrack Stealth – $5.99/user/month

  • Automated Timesheets
  • White List Applications
  • Application Tracking
  • Black List URL
  • URL Tracking
  • Invisible Working
  • Gmail Tracking
  • Productive & Unproductive Hours
  • Daily Reports
  • Integrations

Desktrack Tagger – $7.99/user/month

  • Automated Timesheets
  • White List Applications
  • Application Tracking
  • Black List URL
  • URL Tracking
  • Invisible Working
  • Gmail Tracking
  • Productive & Unproductive Hours
  • Daily Reports
  • Tag Report
  • Integrations
  • Tagging as Project

User Satisfaction

Positive Social Media Mentions 31
Negative Social Media Mentions 1

We realize that when you make a decision to buy Employee Monitoring Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and DeskTrack reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with DeskTrack. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English
  • Chinese

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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DeskTrack Comparisons

DeskTrack user reviews

Superb Software..!! Best Results & Service at an affordable price

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.01.2020 Company Size: 11-50 Employees Industry: Automotive

DeskTrack Meets Expectations by Providing Solid Staff Productivity Information

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 07.01.2020 Company Size: 1-10 Employees Industry: N/A

What are DeskTrack pricing details?

DeskTrack Pricing Plans:

Free Trial

Desktrack Stealth

$5.99/user/month

Desktrack Tagger

$7.99/user/month

DeskTrack offers three SMB and enterprise pricing plans for users to choose from. Here are the details:

Desktrack Stealth – $5.99/user/month

  • Automated Timesheets
  • White List Applications
  • Application Tracking
  • Black List URL
  • URL Tracking
  • Invisible Working
  • Gmail Tracking
  • Productive & Unproductive Hours
  • Daily Reports
  • Integrations

Desktrack Tagger – $7.99/user/month

  • Automated Timesheets
  • White List Applications
  • Application Tracking
  • Black List URL
  • URL Tracking
  • Invisible Working
  • Gmail Tracking
  • Productive & Unproductive Hours
  • Daily Reports
  • Tag Report
  • Integrations
  • Tagging as Project

What integrations are available for DeskTrack?

DeskTrack integrates with the following types of software:

  • HRMS
  • ERP
  • Project Management (Slack, Xira, and Wrike)
  • Invoicing
  • File Storage (Dropbox)

DeskTrack average rating:

Average score
5/5 (2 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Anonymous Reviewer

PROS: DeskTrack allows us to track time spent in various applications and projects. It allows us to track which URLs and applications our teams are accessing. It has online reports which make it easy to see the information.

CONS: The reports are good, however, there are areas that could be improved. I would like to see the ease of use improved.

Reviewed 3 months ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: DeskTrack allows us to track time spent in various applications and projects. It allows us to track which URLs and applications our teams are accessing. It has online reports which make it easy to see the information.

CONS: The reports are good, however, there are areas that could be improved. I would like to see the ease of use improved.

Reviewed 3 months ago

Read full review >

More reviews from 2 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Superb Software..!! Best Results & Service at an affordable price

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.01.2020 Company Size: 11-50 Employees Industry: Automotive

PROS: We at M/s Wable Signage and Display Boards, Pune, using this software since long, resulted very well in monitoring our employees working performances remotely with details, we got this software at very economical prices with best security features and best support at all, it had truly added a great value in growth of our company... We recommend to go with it without any worries... Thank you Desktrack Team.....

CONS: Not any specific

What do you think about this review? Great Poor

DeskTrack Meets Expectations by Providing Solid Staff Productivity Information

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 07.01.2020 Company Size: 1-10 Employees Industry: N/A

PROS: DeskTrack allows us to track time spent in various applications and projects. It allows us to track which URLs and applications our teams are accessing. It has online reports which make it easy to see the information.

CONS: The reports are good, however, there are areas that could be improved. I would like to see the ease of use improved.

What do you think about this review? Great Poor
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Reviewed By Jenny Chang
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