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DeskTrack Review

DeskTrack
Our score: 8.0 User satisfaction: 97%

What is DeskTrack?

DeskTrack is an employee monitoring software designed to assist companies in capturing and tracking the time spent by their employees on the activities they do at work. It analyzes how productive employees are, thus, maintaining good and efficient work practices. 

This employee productivity management solution records the number of hours spent by employees on whitelisted applications, mobile applications, websites, emails, and project-related documents and files. Then, it enables users to gain insights into employees’ productive and unproductive hours, identify inefficient work practices, and discover ways of boosting employee productivity.

DeskTrack comes with a mobile application that permits users to access employees’ daily timesheets and monitor projects and tasks from anywhere at any time. The software also provides a screen recording feature by which the desktop screens of employees are captured whenever they are spending their time on unproductive activities. 

Overview of DeskTrack Benefits

Capture Employees’ Productive & Unproductive Hours

DeskTrack delivers a modern and precise way of capturing employee work hours and monitoring employee productivity. For instance, the software allows users to define a list of applications employees should use at work and track how much time employees spent on those applications. Hours spent on the whitelisted applications are considered as productive hours. 

The employee productivity management software also lets users capture and monitor the number of hours employees spent on unproductive activities. They can confirm if employees are spending too much time clicking URLs and visiting websites like Facebook and YouTube or using mobile apps which prevent them from focusing on their work. When an employee goes idle because he or she is in a meeting or discussion, DeskTrack will convert the idle hours to working hours. 

Track Projects In Real-Time

DeskTrack revolutionizes how projects and the tasks required to accomplish them are being monitored. With this software, users will be able to easily link specific documents and files to projects and tasks and record the number of hours spent by employees on those documents and files. DeskTrack permits them to view the title of the document or file, the employee who worked on it, its path, and the total time spent by the employee on the document or file. Project tracking is done in real-time, making it easy for users to capture their employees’ actual billable hours, generate client invoices, and measure the profitability of projects. 

Gain Employee Productivity Insights 

Managers, supervisors, and team leaders can take advantage of DeskTrack’s mobile analytics app for monitoring and analyzing the productivity of their subordinates. This mobile app shows a graphical representation of each employee or team member’s total time spent on productive and unproductive activities. Users, furthermore, can utilize the mobile app to keep track of the projects and tasks they assigned to employees and determine the total time spent on them. They will be able to gain insights into employee productivity from any location at any time.

Overview of DeskTrack Features

  • Application Time Tracking
  • URL Tracking
  • Email Tracking
  • Mobile App Tracking
  • Idle Time Monitoring
  • Real-Time Project Monitoring
  • Mobile Productivity Analytics

What Problems Will DeskTrack Solve?

Problem #1: Automated Time Tracking

Companies who are managing remote teams can use DeskTrack to automatically record their employees’ actual worked hours and produce accurate timesheets. The software gives them access to all the reports they need so they can closely monitor how remote employees are doing their work, showing projects and tasks that are already completed as well as employees’ idle and meeting hours. As a result, they will be able to calculate salaries and bill clients accurately.  

Problem #2: Real-Time Project Tracking

Companies often find it difficult to keep track of their remote teams as they work on projects and tasks. They need to check what tasks the teams are doing, how much time they are spending on completing those tasks, and if they are free to work on new assignments. Also, they have to verify if their remote teams are spending too much time on irrelevant activities like browsing websites, chatting with Facebook friends, and watching YouTube videos.

Problem #3: Reduce Operational Costs

What’s great about DeskTrack is that it gives managers of companies with remote teams the ability to monitor their projects in real-time as well as access detailed logs of the teams’ activities. They will be able to determine which projects and tasks are assigned to whom, which team members efficient and productive enough to accommodate more workloads and which projects and tasks should be prioritized. 

The company’s operational costs will increase if their employees spend too much time on unproductive activities. This makes the company’s work processes inefficient and hampers business growth. DeskTrack provides a solution to this problem by enabling users to capture and monitor their employees’ actual worked hours and idle hours as well as the total time spent on projects on projects and tasks. They can check which employees are more efficient and productive and if resources are spent on unproductive activities, thereby helping them reduce their operational costs and drive business growth.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

DeskTrack Position In Our Categories

Because businesses have particular business demands, it is only prudent they steer clear of going for an all-encompassing, “perfect” software product. However, it is hard to try to pinpoint such application even among sought-after software systems.
The reasonable step to undertake should be to make a list of the different critical functions that need research like essential features, packages, skill competence of staff, business size, etc. Next, you must double down on your research exhaustively. Read these DeskTrack analyses and check out the other software systems in your list more closely. Such detailed product investigation ascertains you circumvent unfit software solutions and buy the one that has all the features you require business requires in growing the business.

Position of DeskTrack in our main categories:

TOP 50

DeskTrack is one of the 50 leading Employee Monitoring Software tools

DeskTrack is also listed in the following subcategories:

Each business has its own characteristics, and might require a particular type of Employee Monitoring Software solution that will be adjusted to their company size, type of customers and staff and even particular niche they cater to. You should not count on finding an ideal services that is going to be suitable for each business regardless of their history is. It may be a good idea to read a few DeskTrack Employee Monitoring Software reviews first and even then you should pay attention to what the software is supposed to do for your business and your employees. Do you require a simple and straightforward service with just elementary functions? Will you actually make use of the advanced tools needed by experts and big enterprises? Are there any specific tools that are especially practical for the industry you operate in? If you ask yourself these questions it will be much easier to locate a solid service that will match your budget.

How Much Does DeskTrack Cost?

DeskTrack Pricing Plans:

Free Trial

Stealth

$5.99/user/month

Tagger

$7.99/user/month

Stand Alone

$20/user/year

DeskTrack offers three SMB and enterprise pricing plans for users to choose from. Here are the details:

Stealth – $5.99/user/month

  • Automated Timesheets
  • White List Applications
  • Application Tracking
  • Black List URL
  • URL Tracking
  • Invisible Working
  • Gmail Tracking
  • Productive & Unproductive Hours
  • Daily Reports
  • Integrations

Tagger – $7.99/user/month

  • Automated Timesheets
  • White List Applications
  • Application Tracking
  • Black List URL
  • URL Tracking
  • Invisible Working
  • Gmail Tracking
  • Productive & Unproductive Hours
  • Daily Reports
  • Tag Report
  • Integrations
  • Tagging as Project

Stand Alone – $20/user/year

  • Automated Timesheets
  • White List Applications
  • Application Tracking
  • Black List URL
  • URL Tracking
  • Invisible Working
  • Gmail Tracking
  • Productive & Unproductive Hours
  • Daily Reports
  • Tag Report
  • Integrations
  • Tagging as Project

User Satisfaction

Positive Social Media Mentions 31
Negative Social Media Mentions 1

We realize that when you make a decision to buy Employee Monitoring Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and DeskTrack reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with DeskTrack. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English
  • Chinese

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are DeskTrack pricing details?

DeskTrack Pricing Plans:

Free Trial

Stealth

$5.99/user/month

Tagger

$7.99/user/month

Stand Alone

$20/user/year

DeskTrack offers three SMB and enterprise pricing plans for users to choose from. Here are the details:

Stealth – $5.99/user/month

  • Automated Timesheets
  • White List Applications
  • Application Tracking
  • Black List URL
  • URL Tracking
  • Invisible Working
  • Gmail Tracking
  • Productive & Unproductive Hours
  • Daily Reports
  • Integrations

Tagger – $7.99/user/month

  • Automated Timesheets
  • White List Applications
  • Application Tracking
  • Black List URL
  • URL Tracking
  • Invisible Working
  • Gmail Tracking
  • Productive & Unproductive Hours
  • Daily Reports
  • Tag Report
  • Integrations
  • Tagging as Project

Stand Alone – $20/user/year

  • Automated Timesheets
  • White List Applications
  • Application Tracking
  • Black List URL
  • URL Tracking
  • Invisible Working
  • Gmail Tracking
  • Productive & Unproductive Hours
  • Daily Reports
  • Tag Report
  • Integrations
  • Tagging as Project

What integrations are available for DeskTrack?

DeskTrack integrates with the following types of software:

  • HRMS
  • ERP
  • Project Management (Slack, Xira, and Wrike)
  • Invoicing
  • File Storage (Dropbox)
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Reviewed By Jenny Chang
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