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User review of Dialpad

A great product at a great price

- by Marc

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Dialpad is simple to use. I can take calls from the office on the road via the app has really helped my team. We also enjoy the text feature; it makes communicating quickly with our clients fast and easy. The directory is also very helpful, being able to reach out to a team member by phone, text or video. We don't have to go looking up numbers anymore since we can just copy and paste numbers into the phone pad and bam!

What aspects are problematic or could work better?

Sometimes, it gets wonky with the speaker/mic settings. It is likely that my computer may be at fault. I would need to work with an expert to resolve to maximize the way I use it.

What specific problems in your company were solved by this product?

It has allowed my team to have flexibility with their work environment and still be able to connect with each other and the team. It is a great product at a great price.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Writing and Editing

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.