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User review of Dialpad

Communication is way better with Dialpad Talk in our system.

- by Alfonso

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

We have installed Dialpad to use our local and international branches, and it works well. I can use it for long calls, and the good thing is that I never experienced an interruption at all. It works well for both landline and cellphone calls, so it has a wide variety of use in our business, which I must is a wise investment.

What aspects are problematic or could work better?

I like almost everything about the product. I find it very useful to our day to day work like meetings, inquiries, and customer support.

What specific problems in your company were solved by this product?

A very flexible app that works in all of our gadgets like PC, laptops, and cellphones. Dialpad allows me and my co-workers to communicate effectively throughout the day. We also use this most often to call our clients (outbound calling) because the line is clearer, connectivity is faster, and the costs are way more affordable. Instead of scheduling physical meetings, we would rather use Dialpad for video conferencing because it's more useful for everyone in the team.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.