Helps promote better and transparent communication with our clients.

What are the best aspects of this product?

It allows me to handle all my incoming and outgoing calls very effectively. Whenever I miss something like a call or a voicemail, I can easily retrieve the records and do callbacks right away. I can always get in touch with my clients and vice versa, so I am confident that I can give them the best service they deserve. Since I have installed Dialpad on my tablet and mobile phone, I can still take in calls wherever I go. Sometimes I even cater to client calls when I'm at home, and I must say that I can accomplish more in just one day rather than just relying on our basic landline. Regarding costs and savings, I must say that Dialpad is the best product that can cater to your needs beyond your expectations.

What aspects are problematic or could work better?

I must say that using Dialpad is a life-changing experience, not just for me but also for my colleagues. For any business to succeed, I believe that constant communication is the key. So far, Dialpad goes beyond our expectations.

What specific problems in your company were solved by this product?

It promotes better communication within the team and towards external clients without spending too much money on phone bills. It allows me to assign a personal phone number to each of my staff members to answer queries using their mobile phones. Instead of giving them my personal number, I can now give them my Dialpad contact number.

Are you a current user of this product?

Yes