Making our recruitment and employee relations work easier

What are the best aspects of this product?

Dialpad's texting feature has opened so many new avenues within our recruitment department. It provides unlimited names that you can save under each number and helps you recognize contacts. You can also view text and previous call history to remind you on who and what the person is calling about.

What aspects are problematic or could work better?

There are a number of glitches, such as when transfering a call, the only two options are 'send to voice mail' and 'call first'. If you call and they do not answer, then you have to send them to voice mail. There should be an option to opt out of the transfer to find other options. Other glitches are just having to close the app and restart it because an option isn't visible and so forth. Another problem would be that alot of the time voicemail notifications and text message notifications don't come through until several hours later en masse.

What specific problems in your company were solved by this product?

Thanks to this tool, our recruitment and employee relations work has becoming simpler and easier all around.

Are you a current user of this product?

Yes