A perfect option for social listening.

What are the best aspects of this product?

The tool has impeccable insights for strategic thinking integration. A critical pre-requisite when planning to carry out social listening is getting a clear understanding the reputation of a company. Digimind Social is effective in bringing value to industry and competitive analysis. In certain scenarios, Digmind Social is capable enough to replace any form of market research. I've been using a number of tools over the years, and I feel their dashboard, sentiment analysis, and smooth navigation go hand in hand.

What aspects are problematic or could work better?

I feel their sentiment analysis is a bit hard to handle. But still, Digimind Social is the best overall. I still have high hopes it'll continue honing its features.

What specific problems in your company were solved by this product?

I'm happy with the flexibility Digimind Social is offering. They prove to be a really solid tool in showcasing users the true meaning of social media listening. It doesn't require a lot of time and training can be done in a short period of time. I'm able to look into change from any online source. I can also analyze data sources and gain an intricate view of what's currently gong on and share results.

Are you a current user of this product?

Yes