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User review of Digimind Social

A perfect option for social listening.

- by Lela

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The tool has impeccable insights for strategic thinking integration. A critical pre-requisite when planning to carry out social listening is getting a clear understanding the reputation of a company. Digimind Social is effective in bringing value to industry and competitive analysis. In certain scenarios, Digmind Social is capable enough to replace any form of market research. I've been using a number of tools over the years, and I feel their dashboard, sentiment analysis, and smooth navigation go hand in hand.

What aspects are problematic or could work better?

I feel their sentiment analysis is a bit hard to handle. But still, Digimind Social is the best overall. I still have high hopes it'll continue honing its features.

What specific problems in your company were solved by this product?

I'm happy with the flexibility Digimind Social is offering. They prove to be a really solid tool in showcasing users the true meaning of social media listening. It doesn't require a lot of time and training can be done in a short period of time. I'm able to look into change from any online source. I can also analyze data sources and gain an intricate view of what's currently gong on and share results.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.