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Digimind Social Review

Digimind Social
Our score: 8.3 User satisfaction: 100%

What is Digimind Social?

Digimind Social is an online platform that focuses on social media analytics for businesses. It offers smart social media monitoring for businesses that rely on social media marketing. Therefore, Digimind Social is particularly geared towards marketers, providing them an invaluable resource of unlimited data online that can be utilized for marketing strategies and customer engagements.

Knowing what people say about your brand and your service can be useful regardless of the industry or scale of your business, and Digimind Social makes sure all of your departments have this information on time. On top of that Digimind is a selective tool which pays attention to conversations that matter, instead of heaping you with thousands of unreliable sources which may slow down your marketing strategy.

Finally, Digimind provides a variety of extensions that allow you to use it with as many business applications as necessary, and offers a fully equipped free trial for you to examine its functionality in advance.

Overview of Digimind Social Benefits

As a tool for social media analytics, Digimind Social monitors unlimited social media and web sources and sort mentions by reach. It allows you to “listen” to conversations that matter to your business in real time, providing you up-to-date insights and data needed to drive marketing strategies for the business.

Consequently, Digimind Social allows you to forecast trends and opportunities, and improves both the quality of your business decisions, and your performance. More specifically, it focuses on sentiment and makes it possible to predict the success of an individual campaign, event, or product launch. More importantly, this platform can help you predict and prevent downfalls by clustering online information the very first moment it goes online. In fact, 88% of customers confirm they were fairly critical concerning this question, but Digimind eliminated their concerns helping them spot and localize negative mentions, and react appropriately.

Finally, Digimind’s customizable dashboard allows you to better understand your data and also engage with your targeted audiences. You can even measure how well your brand or your content performs across an unlimited number of social media accounts. At the same time, Digimind Social lets you generate reports in a variety of pre-designed templates or in your own customized version, creating better data that can be easily interpreted. The same as other features, the analytic and reporting capacity of Digimond Social goes beyond expected: you can generate beautiful and accurate reports in a matter of seconds, making sure no important online reputation indicator is left out.

Overview of Digimind Social Features

  • Unlimited coverage
  • Custom sources
  • Personalized dashboard
  • Real-time updates
  • Regular reports
  • Custom templates
  • Reach measurement
  • Social statistics
  • Multi-level analysis
  • Benchmarking
  • Instant publication
  • Real-time engagement
  • Trending topics
  • Top influencers
  • Online reputation management
  • Top domains

Digimind Social Position In Our Categories

Keeping in mind companies have particular business-related needs, it is rational that they abstain from adopting an all-in-one, ”best” software. Having said that, it would be futile to chance on such a software system even among sought-after software systems. The efficient thing to undertake would be to shortlist the varied major aspects that demand scrutiny including major features, price terms, skill competence of staff members, business size, etc. Next, you must double down on the research exhaustively. Go over these Digimind Social review articles and explore each of the software systems in your list more closely. Such well-rounded research can make sure you circumvent mismatched apps and select the one which provides all the features you require company requires for success.

Position of Digimind Social in our main categories:

TOP 500

Digimind Social is one of the top 500 Marketing Software products

TOP 50

Digimind Social is one of the 50 Social Media Management Software products

Digimind Social is also listed in the following subcategories:

Since each enterprise has particular business requirements, it is prudent for them to refrain from searching for a one-size-fits-all ideal software solution. Needless to say, it would be futile to try to find such a platform even among market-leading software platforms. The smart thing to do would be to list the various vital factors that require consideration such as required features, finances, skill levels of workers, company size etc. Then, you should do your homework thoroughly. Read some Digimind Social Social Media Management Software reviews and look into each of the other systems in your shortlist in detail. Such in-depth groundwork can make sure you reject ill-fitting applications and select the system that offers all the elements you need for business success.

How Much Does Digimind Social Cost?

Digimind Social Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Digimind Social offers customized pricing for your business. Features include:

  • Unlimited users
  • Customer support
  • Dedicated account manager
  • Interactive charts
  • Monitoring module
  • Engagement module
  • TOP reputation module
  • ROI measurement module
  • Smart reporting module

User Satisfaction

Positive Social Media Mentions 99
Negative Social Media Mentions 0

We realize that when you make a decision to buy Social Media Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Digimind Social reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Digimind Social. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Digimind Social Comparisons

Digimind Social user reviews

It’s user-friendly has in-depth data and analysis,

Read full review >
Boyd
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.10.2019 Company Size: More than 100 Employees Industry: Automotive

This is great product, valuable and easy to use

Read full review >
Harvey
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.09.2019 Company Size: 1-10 Employees Industry: Information Technology and Services

A tool capable of offering a comprehensive view on insights and brand performance.

Read full review >
Carlos
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.09.2019 Company Size: More than 100 Employees Industry: Marketing and Adverti...

The best social listening tool in the market.

Read full review >
Jim
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.09.2018 Company Size: 11-50 Employees Industry: Internet

This tool has thorough view on brand’s performances

Read full review >
Alonzo
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.09.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

What are Digimind Social pricing details?

Digimind Social Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Digimind Social offers customized pricing for your business. Features include:

  • Unlimited users
  • Customer support
  • Dedicated account manager
  • Interactive charts
  • Monitoring module
  • Engagement module
  • TOP reputation module
  • ROI measurement module
  • Smart reporting module

What integrations are available for Digimind Social?

The company provides a variety of extensions used to connect the product to other social apps and solutions, with the main purpose of boosting the company’s productivity.

Digimind Social average rating:

Average score
5/5 (40 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Jim

PROS: I love how it's simple enough to utilize. It has a user-friendly UI not seen in other solutions we previously used. It's easy to screenshot data or graphs and then sending it over to a client. Or you can make use of the dashboard to look into data quickly. Their edit tool is handy for deleting a number of things at the same time.

CONS: It'd be cool if there was some way to pull our a person's Facebook ID and put into a spreadsheet. At this point in time, we had to manually create Excel reports. We're constantly listening to our influencers and it would nice to have a list of influencers who mention a certain topic. It's not just sticking to the list of top influencers who are always showing up.

Reviewed 1 year ago

Read full review >

The least favorable review

Shawna

PROS: Digimind did a good job in social analysis through creation and storage of searches for later use. It also minimized risk through thorough assessment of every online customer. It's essential to understand how they perceive brands, products, marketing campaigns, and what they favor/hate in real-time. The tool's dashboard is capable of generating visual reports.

CONS: There are a lot of good things that have come out with Digimind. But, like any other social media tool in the crowded market, sentiment analysis could use some refinement.

Reviewed 2 years ago

Read full review >

More reviews from 40 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

It’s user-friendly has in-depth data and analysis,

Read full review >
Boyd
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.10.2019 Company Size: More than 100 Employees Industry: Automotive

PROS: The first time I saw Digimind in action, its UI left me a great impression. It offers a clean way to monitor social media. Its main window is straight up clean. With that, you get to seek out detailed analysis. It'll take a bit of time to know your way around it with options it's offering. Its reports lets you know just about everything with your brand online.

CONS: At some point time, I get overwhelmed with so much content in place. It's a bit hard to choose what's really essential. Digimind is the first service we have for social media monitoring. As a user, you wish you for more features to be carried out.

What do you think about this review? Great Poor

This is great product, valuable and easy to use

Read full review >
Harvey
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.09.2019 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: I like that this tool shows us our performance in online world and it provides us with valuable information about our competitors. We use the data to inform our marketing and communication departments so we can work on audience engagement strategies. I like that this tool incorporates data from both social platforms and search engines and it provides us with clear picture of what’s going on.

CONS: They could implement some features so they can simplify the process of Top reputation.

What do you think about this review? Great Poor

A tool capable of offering a comprehensive view on insights and brand performance.

Read full review >
Carlos
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.09.2019 Company Size: More than 100 Employees Industry: Marketing and Adverti...

PROS: Digimind can track both owned and earned media performances. It's able to precisely track critical data from varying social network channels. It also has the ability to monitor conversations in different languages. An added bonus is covering languages in the Southweast Asian region (that some competitors can't cover). It has a very simple UI.

CONS: One main key to succeed, especially when dealing with Digimind is the setup. When making use of the platform for the first time, it's essential both tutorial and technical support. Digimind does offer such support. It assisted in helping me be more familiar with the platform in a short period of time.

What do you think about this review? Great Poor

The best social listening tool in the market.

Read full review >
Jim
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.09.2018 Company Size: 11-50 Employees Industry: Internet

PROS: I love how it's simple enough to utilize. It has a user-friendly UI not seen in other solutions we previously used. It's easy to screenshot data or graphs and then sending it over to a client. Or you can make use of the dashboard to look into data quickly. Their edit tool is handy for deleting a number of things at the same time.

CONS: It'd be cool if there was some way to pull our a person's Facebook ID and put into a spreadsheet. At this point in time, we had to manually create Excel reports. We're constantly listening to our influencers and it would nice to have a list of influencers who mention a certain topic. It's not just sticking to the list of top influencers who are always showing up.

What do you think about this review? Great Poor

This tool has thorough view on brand’s performances

Read full review >
Alonzo
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.09.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: I like that this platform tracks both owned and earned media performances, the data is accurate and it provides data from various social network platforms like Instagram, YouTube, Trip Advisor, Blogs, Facebook, Twitter, etc. It tracks conversations in various languages. The tool is easy to use, it has simple interface and it offers thorough analysis.

CONS: Before implementing this tool you need to follow the introduction, tutorial and to ask assistance from tech support.

What do you think about this review? Great Poor

A useful tool that guarantees social media success!

Read full review >
Leona
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.06.2018 Company Size: More than 100 Employees Industry: Online Media

PROS: I love how the influencer network functions. Having the ability in knowing number of followers that directly communicate with the content being put out is the best that I've seen from Digimind.

CONS: The downside is not having the capacity to make dashboard widgets customizations. Having a striking visual and feel is essential for business user adoption. Without that, it'll be a struggle acquiring adoption rates.

What do you think about this review? Great Poor

Digimind helps us to get into action and to plan our next move

Read full review >
Clint
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.06.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: With Digimind we get quick and dynamic results that we use in order to perform actions. We get detailed insights from social networks, we can track new trends, react fast and make better decisions.

CONS: There is limitation when it comes to Facebook likes and they could make the sentiment function even better.

What do you think about this review? Great Poor

This is great tool when it comes to social listening

Read full review >
Lorene
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 31.05.2018 Company Size: 11-50 Employees Industry: Computer Software

PROS: I like that this tools offers great insights about current situations in the market. I have found out that Digimind is effective solution when it comes to social listening because it provides detailed industry analysis. I believe that its report can replace any other market research tool. This solution has great dashboard and great analysis, the tool is easy to navigate and use. I personally like the Top Reputation feature because it provides me with information about audiences’ needs and interest.

CONS: They could work even more on sentiment analysis, even though it is one of the best in the market today.

What do you think about this review? Great Poor

This tool has thorough view on brand’s performances

Read full review >
Alonzo
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 29.05.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: I like that this platform tracks both owned and earned media performances, the data is accurate and it provides data from various social network platforms like Instagram, YouTube, Trip Advisor, Blogs, Facebook, Twitter, etc. It tracks conversations in various languages. The tool is easy to use, it has simple interface and it offers thorough analysis.

CONS: Before implementing this tool you need to follow the introduction, tutorial and to ask assistance from tech support.

What do you think about this review? Great Poor

Digimind provides us with accurate information about what’s going on around us

Read full review >
Opal
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.05.2018 Company Size: More than 100 Employees Industry: Telecommunications

PROS: I like the product interface because it is simple and user friendly. Also, the tool is highly flexible and this means that you can customize it according to your needs. The support team helps you to better understand things and to use most of this platform. We can monitor almost everything and we are able to customize our reports. We can create multiple folders and topics according to needs, we can share dashboards with other team members and automate the sending of newsletters and campaigns.

CONS: The workflow can be quite complicated and large to develop on simple dashboard, but you can always rely on the support team so you can better manage its features.

What do you think about this review? Great Poor

A perfect option for social listening.

Read full review >
Lela
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.05.2018 Company Size: 11-50 Employees Industry: Computer Software

PROS: The tool has impeccable insights for strategic thinking integration. A critical pre-requisite when planning to carry out social listening is getting a clear understanding the reputation of a company. Digimind Social is effective in bringing value to industry and competitive analysis. In certain scenarios, Digmind Social is capable enough to replace any form of market research. I've been using a number of tools over the years, and I feel their dashboard, sentiment analysis, and smooth navigation go hand in hand.

CONS: I feel their sentiment analysis is a bit hard to handle. But still, Digimind Social is the best overall. I still have high hopes it'll continue honing its features.

What do you think about this review? Great Poor

A handy tool for keeping an eye out for social media.

Read full review >
Julius
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.05.2018 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: I love how it makes it easy for me to set everything up. It's also very user-friendly. Clear and understandable visuals for graphs provides awesome reports. Its UI is excellent and there was never really a learning curve.

CONS: There's nothing to hate with this platform. It catered to all my social media needs although I have experienced some slow-downs from time to time. But this is understandable due to the data generated (I guess this proves product does work well).

What do you think about this review? Great Poor

A social media oriented and user-friendly tool.

Read full review >
Sally
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.05.2018 Company Size: More than 100 Employees Industry: Telecommunications

PROS: It's very simple and intuitive. You won't be able to miss a beat with this tool. Their support team are always available in concentrating on your inquiries. Its process of reporting aids in offering relevant details at a glance. It also presents things in a visually pleasing manner, which makes it easy for stakeholders.

CONS: It constantly refreshes. Sometimes, you'll need to hit the refresh button and/or delete cookes to get certain changes in place. Its training session and setup process could use some additions. Despite that, we can arrange things in a few weeks from now.

What do you think about this review? Great Poor

We get great insights, the team is second to none

Read full review >
Rod
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.05.2018 Company Size: 1-10 Employees Industry: Broadcast Media

PROS: I am amazed of this product’s team support, they go over and above for any enquiry, they are always willing to help and to take new challenge. The solution is easy to use, it has smooth reporting platform and it is very interactive and intuitve.

CONS: What I don’t like is that the data collection is not immediate. Also, the tools can be overwhelming with information.

What do you think about this review? Great Poor

This is great tool when it comes to social listening

Read full review >
Lorene
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.05.2018 Company Size: 11-50 Employees Industry: Computer Software

PROS: I like that this tools offers great insights about current situations in the market. I have found out that Digimind is effective solution when it comes to social listening because it provides detailed industry analysis. I believe that its report can replace any other market research tool. This solution has great dashboard and great analysis, the tool is easy to navigate and use. I personally like the Top Reputation feature because it provides me with information about audiences’ needs and interest.

CONS: They could work even more on sentiment analysis, even though it is one of the best in the market today.

What do you think about this review? Great Poor

This is great tool for social listening

Read full review >
Tyler
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.05.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: We all know how social listening tools can be really complicated and you can be easily lost into all features and functionality. What I like about Digimind is the fact that everything is in perfect order, things you need are distributed into 5 sections: What, When, Where, Who and How. Sections provide information about the topic and each group is accessible. Because the information is well organized you can take the opportunity to go from a general conversation to a specific one.

CONS: I’d like to make own report based on the data that Digimind provides.

What do you think about this review? Great Poor

This is great social media solution

Read full review >
Jo
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.05.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: This is great tool for tracking your content performance, you get analytics and benchmar and you can even engage with your audience. You can easily manage social intelligence data thanks to integration with Hootsuite dashboard. It allows me to create reports in few seconds by using its templates or by using my own customized template.

CONS: I don’t have dislikes about this tool.

What do you think about this review? Great Poor

Saves plenty of time reviewing social media.

Read full review >
Andrea
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.05.2018 Company Size: 11-50 Employees Industry: Unavailable

PROS: This is a powerful tool capable of generating large volumes of data in a short period of time. It's also capable of analyzing yours and your competitors' social network efficiently.

CONS: Often times, you'll be required to switch up the sentiment analysis to be precise. But then again, doing it manually can be just as effective.

What do you think about this review? Great Poor

My one and only personal choice for monitoring social media.

Read full review >
Eunice
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 29.04.2018 Company Size: 1-10 Employees Industry: Music

PROS: The UI is surprisingly user-friendly. It gives you the chance to swiftly explore through massive amounts of data. It makes extracted data from social media platforms (ex. Facebook, Instagram, Twitter, and etc..) as well as add-ons easier to review.

CONS: Setting it up can be tiring especially when it involves adding all user accounts for analysis. However, the gruelling process is worth it since it ensures your set up is done perfectly and you don't have to waste your time returning, tweaking, and editing a topic.

What do you think about this review? Great Poor

This is great product, valuable and easy to use

Read full review >
Harvey
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.04.2018 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: I like that this tool shows us our performance in online world and it provides us with valuable information about our competitors. We use the data to inform our marketing and communication departments so we can work on audience engagement strategies. I like that this tool incorporates data from both social platforms and search engines and it provides us with clear picture of what’s going on.

CONS: They could implement some features so they can simplify the process of Top reputation.

What do you think about this review? Great Poor

An awesome social media tool.

Read full review >
Vera
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.04.2018 Company Size: More than 100 Employees Industry: Management Consulting

PROS: The social listening platform from Digimind enhanced my social listening greatly and helped me generate improved reports. This aids in fine tuning marketing campaigns via influencers ranking, sentiment insights, digital identity crisis prevention, and report generation.

CONS: This was actually the first time I've handled a social media platform. My first impression of the product led me being overwhelmed with amount of content needed to be analyzed. It's tricky choosing which information is important. I wish more functionality will be offered soon to make reporting simpler and spot ideally needed information.

What do you think about this review? Great Poor

A wide angle snapshot of social media.

Read full review >
Shawna
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.04.2018 Company Size: More than 100 Employees Industry: Retail

PROS: Digimind did a good job in social analysis through creation and storage of searches for later use. It also minimized risk through thorough assessment of every online customer. It's essential to understand how they perceive brands, products, marketing campaigns, and what they favor/hate in real-time. The tool's dashboard is capable of generating visual reports.

CONS: There are a lot of good things that have come out with Digimind. But, like any other social media tool in the crowded market, sentiment analysis could use some refinement.

What do you think about this review? Great Poor

It’s able to deliver faster results and gain wider social channel coverage.

Read full review >
Diane
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.04.2018 Company Size: More than 100 Employees Industry: Telecommunications

PROS: Its UI is user-friendly. It's super easy and swift to utilize. One big upside that I realized is how flexible it is in making my own changes. There's no longer the need to make payment every single time whenever you want to include another topic (unlike in other platforms). The consulting staff is more than capable of making configurations and can even scale advanced use of the platform.

CONS: It's a robust tool in terms of capturing data in real-time. Sometimes, workflow can be a bit complex and too big for crafting a simpler dashboard. But then again, their team is always there in managing all features.

What do you think about this review? Great Poor

This is great social media solution

Read full review >
Jo
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.04.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: This is great tool for tracking your content performance, you get analytics and benchmar and you can even engage with your audience. You can easily manage social intelligence data thanks to integration with Hootsuite dashboard. It allows me to create reports in few seconds by using its templates or by using my own customized template.

CONS: I don’t have dislikes about this tool.

What do you think about this review? Great Poor

A handy tool that tries to make sense on what’s currently trending in social media.

Read full review >
Ashley
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.03.2018 Company Size: More than 100 Employees Industry: Higher Education

PROS: There are a number of things to gush about Digimind. First off, it's easy to get things started. I figured I'd be immediately overwhelmed with data, but it ended up organizing everything in a simple menu. In addition, it has a plethora of cues to help you along the way. Lastly, their services and analytics are abundant to help you realize the value of social media marketing.

CONS: The one thing that I don't favor with Digimind Social is not having a clue on what decisions to settle for after data is displayed. Obviously, Digimnd isn't the one to blame. I find it to be an extensive tool to help me with a number of things. Another thing to consider is their sentiment analysis. It's not entirely accurate and the tool tends to sniff out keywords and makes an assumption of them as "bad mentions."

What do you think about this review? Great Poor

Digimind provides us with accurate information about what’s going on around us

Read full review >
Opal
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.03.2018 Company Size: More than 100 Employees Industry: Telecommunications

PROS: I like the product interface because it is simple and user friendly. Also, the tool is highly flexible and this means that you can customize it according to your needs. The support team helps you to better understand things and to use most of this platform. We can monitor almost everything and we are able to customize our reports. We can create multiple folders and topics according to needs, we can share dashboards with other team members and automate the sending of newsletters and campaigns.

CONS: The workflow can be quite complicated and large to develop on simple dashboard, but you can always rely on the support team so you can better manage its features.

What do you think about this review? Great Poor

This is great tool for monitoring online reputation

Read full review >
Belinda
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.03.2018 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: I’m impressed how quickly I get results and the fact that I have them in real time so I can take control of everything that’s going on online and on our website. It provides streamlines, analytics and monitor and efficient process to search accurate information. We are able to translate data into meaningful context.

CONS: They could add even more features.

What do you think about this review? Great Poor

An all-around that’s simple to utilize and a standout in the crowded social listening market.

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Gladys
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.03.2018 Company Size: 1-10 Employees Industry: N/A

PROS: I love how Digimind lets the world understand your presence online as well as your current competitive status. The insights generated cab be utilized to implement audience engagement, communications, and marketing strategies. Digimind can add information from search engines and social platforms to give a clear image on their online footprints. Diginind has a strong data visualization core.

CONS: On initial thought, its top reputation can be too complex to comprehend. I hope they'll incorporate some features to make the processs more simplified as a majority of users aren't familiar with it.

What do you think about this review? Great Poor

This is great tool for monitoring online reputation

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Belinda
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.03.2018 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: I’m impressed how quickly I get results and the fact that I have them in real time so I can take control of everything that’s going on online and on our website. It provides streamlines, analytics and monitor and efficient process to search accurate information. We are able to translate data into meaningful context.

CONS: They could add even more features.

What do you think about this review? Great Poor

Monitoring my social networks has never been this easy!

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Juan
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.02.2018 Company Size: More than 100 Employees Industry: Higher Education

PROS: I was surprised at how this tool is so easy to use especially for those who are ignorant to tech. Reports and visuals are a cinch and rarely difficult to understand. As a matter of fact, you'll have fun doing them on your own!

CONS: When lots of data is being generated, the process can take an eternit to load. But then again, it's just the platform doing its job. So it's understandable.

What do you think about this review? Great Poor

Digimind helps us to get into action and to plan our next move

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Clint
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.02.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: With Digimind we get quick and dynamic results that we use in order to perform actions. We get detailed insights from social networks, we can track new trends, react fast and make better decisions.

CONS: There is limitation when it comes to Facebook likes and they could make the sentiment function even better.

What do you think about this review? Great Poor

This is great tool for social listening

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Tyler
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.02.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: We all know how social listening tools can be really complicated and you can be easily lost into all features and functionality. What I like about Digimind is the fact that everything is in perfect order, things you need are distributed into 5 sections: What, When, Where, Who and How. Sections provide information about the topic and each group is accessible. Because the information is well organized you can take the opportunity to go from a general conversation to a specific one.

CONS: I’d like to make own report based on the data that Digimind provides.

What do you think about this review? Great Poor

An awesome way to get a good glance at the internet.

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Karen
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.01.2018 Company Size: More than 100 Employees Industry: Hospitality

PROS: I find it very neat. It's user interface is nice to look at and navigation is really smooth. Filters can be customized so you'll be able to land the right information. I can set up filter to seek feedback and comments according to certain themes. Its search function can be set up easily. Reports can easily be generated.

CONS: Setting up initially took a bit of time to tweak since the tool doesn't gather past data. You'll need to get the system to gather everything for a day or so to seek out which terms need adjustment. This helps in filtering junk posts. After the tweaks are through, you'll have to leave it for a day or two in testing new search terms. This sorta reminds me of shot rendering in terms of visual effects.

What do you think about this review? Great Poor

A tool that’s both useful and reliable for social media.

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Amelia
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.01.2018 Company Size: More than 100 Employees Industry: Insurance

PROS: I love how I'm able to generate models for reportings and easily sending them on their way. It also comes with plenty of indicators. Customer support has been tremendous and are really there for you when you need them. Their initial training program is interesting.

CONS: There have been instances when the mentions take way too load to load. I'm not sure if it's directly from Digimind or the SI system I've set up here.

What do you think about this review? Great Poor

Digging right within social intelligence.

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Larry
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.12.2017 Company Size: More than 100 Employees Industry: Individual & Family Support

PROS: It scours the internet and social channels to offer critical information. What's impressive is how easy it is in displaying infortmation into important content. It's a critical tool for any decision made in our business.

CONS: While the tool's sentiment is good, it's not perfect. But when compared to other competitors in the market, it's slightly inferior due to some areas that still needs improvement.

What do you think about this review? Great Poor

A really simple tool for social listening.

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Debra
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.12.2017 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: It can be challenging working with a social media listening tool. You'll easily get lost with its overwhelming features. With Digimind, everything you need are showcased and even distributed. For every section, you'll get a fair idea on a certain topic. I love how its graphics are clickable.

CONS: They have plenty of chances within the reports section. I like creating my own report according to the data Digimind showed me.

What do you think about this review? Great Poor

We get great insights, the team is second to none

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Rod
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.12.2017 Company Size: 1-10 Employees Industry: Broadcast Media

PROS: I am amazed of this product’s team support, they go over and above for any enquiry, they are always willing to help and to take new challenge. The solution is easy to use, it has smooth reporting platform and it is very interactive and intuitve.

CONS: What I don’t like is that the data collection is not immediate. Also, the tools can be overwhelming with information.

What do you think about this review? Great Poor

A sociali listening platform that works intelligently.

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Sandy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.12.2017 Company Size: More than 100 Employees Industry: Information Technology

PROS: This platform does a great job in measuring the performance of your content. It does a thorough analysis and benchmarks social media platforms at the same time. For the most part, it helps with community engagement. Digimind allows you to organize and react on social media intelligence with integrated Digimind streams directly into Hootsuite. I can now make presentable reports in a matter of seconds with its pre-made templates or create my own version if I want to.

CONS: At this point. Nothing. Their consulting team has assisted me with just about everything I threw at them. And they've done so many times.

What do you think about this review? Great Poor

The simplest tool you can ever use for social listening.

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Frederick
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 16.12.2017 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: Making use of a social listening tool can be a challenge. There will be plenty of times you'll easily be overwhelmed with its features. Digimind gives you 5 things you need in social listening: what, where, when, who, and how. Each section gives you the essentials for every topic. Graphics are clickable. Classifying information gives you the chance to start from conversing generally to landing a specific-oriented interaction.

CONS: They've got plenty of chances within their reports category. I personally like creating my own report according to data presented by Digimind.

What do you think about this review? Great Poor

I can finally get people to talk about our brand!

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Bernard
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.12.2017 Company Size: More than 100 Employees Industry: Consumer Goods

PROS: Analysis and benchwark on social media accounts were simple enough and can be done all at the same time. There's an automated distribution of report results with organization logos for varying company departments. The UI is modern and very easy to understand.

CONS: Facebook pages monitoring isn't always effective compared to other social channels. The process will take even longer if a high volume of data is involved.

What do you think about this review? Great Poor
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Reviewed By Nestor Gilbert
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