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User review of Digimind Social

A really simple tool for social listening.

- by Debra

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

It can be challenging working with a social media listening tool. You'll easily get lost with its overwhelming features. With Digimind, everything you need are showcased and even distributed. For every section, you'll get a fair idea on a certain topic. I love how its graphics are clickable.

What aspects are problematic or could work better?

They have plenty of chances within the reports section. I like creating my own report according to the data Digimind showed me.

What specific problems in your company were solved by this product?

There are number of things to like with Digimind. It's able to keep a lookout on a brand's reputation. It offers management in times of digital crisis. It monitors conversations while acquiring user insight for content generation according to the needs of users. It also generates product reports.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.