A sociali listening platform that works intelligently.

What are the best aspects of this product?

This platform does a great job in measuring the performance of your content. It does a thorough analysis and benchmarks social media platforms at the same time. For the most part, it helps with community engagement. Digimind allows you to organize and react on social media intelligence with integrated Digimind streams directly into Hootsuite. I can now make presentable reports in a matter of seconds with its pre-made templates or create my own version if I want to.

What aspects are problematic or could work better?

At this point. Nothing. Their consulting team has assisted me with just about everything I threw at them. And they've done so many times.

What specific problems in your company were solved by this product?

Digimind enabled us to pay attention to what people are saying to our services. It helped monitor conversations in real-time though online sources to gain insight in enhancing our market-driven strategy. It makes it a lot easier to understand our internet reputation. We're constantly following our customers in real-time to know what they're talking about. At the same time, I get to know about our market competitors or anything else that interests us.

Are you a current user of this product?

Yes