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User review of Digimind Social

A sociali listening platform that works intelligently.

- by Sandy

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

This platform does a great job in measuring the performance of your content. It does a thorough analysis and benchmarks social media platforms at the same time. For the most part, it helps with community engagement. Digimind allows you to organize and react on social media intelligence with integrated Digimind streams directly into Hootsuite. I can now make presentable reports in a matter of seconds with its pre-made templates or create my own version if I want to.

What aspects are problematic or could work better?

At this point. Nothing. Their consulting team has assisted me with just about everything I threw at them. And they've done so many times.

What specific problems in your company were solved by this product?

Digimind enabled us to pay attention to what people are saying to our services. It helped monitor conversations in real-time though online sources to gain insight in enhancing our market-driven strategy. It makes it a lot easier to understand our internet reputation. We're constantly following our customers in real-time to know what they're talking about. At the same time, I get to know about our market competitors or anything else that interests us.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Information Technology

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.