A tool capable of offering a comprehensive view on insights and brand performance.

What are the best aspects of this product?

Digimind can track both owned and earned media performances. It's able to precisely track critical data from varying social network channels. It also has the ability to monitor conversations in different languages. An added bonus is covering languages in the Southweast Asian region (that some competitors can't cover). It has a very simple UI.

What aspects are problematic or could work better?

One main key to succeed, especially when dealing with Digimind is the setup. When making use of the platform for the first time, it's essential both tutorial and technical support. Digimind does offer such support. It assisted in helping me be more familiar with the platform in a short period of time.

What specific problems in your company were solved by this product?

There are so many things to thank about Digimind. With it, I'm able to keep an eye out for any social media crisis for our brand. It's able to monitor conversation on potential presidential candidates. It can track social media performance for a wide range of brands. It looked into the performance of our agency at the time of our campaigns while generating insights.

Are you a current user of this product?

Yes