A wide angle snapshot of social media.

What are the best aspects of this product?

Digimind did a good job in social analysis through creation and storage of searches for later use. It also minimized risk through thorough assessment of every online customer. It's essential to understand how they perceive brands, products, marketing campaigns, and what they favor/hate in real-time. The tool's dashboard is capable of generating visual reports.

What aspects are problematic or could work better?

There are a lot of good things that have come out with Digimind. But, like any other social media tool in the crowded market, sentiment analysis could use some refinement.

What specific problems in your company were solved by this product?

I'm making use of Digimind as an affordable alternative for monitoring social media. I wanted lots of information on social media and its influence in today's digital marketing for clearer visibility. I also wanted to measure in between our achievements and goals.

Are you a current user of this product?

Yes