An awesome social media tool.

What are the best aspects of this product?

The social listening platform from Digimind enhanced my social listening greatly and helped me generate improved reports. This aids in fine tuning marketing campaigns via influencers ranking, sentiment insights, digital identity crisis prevention, and report generation.

What aspects are problematic or could work better?

This was actually the first time I've handled a social media platform. My first impression of the product led me being overwhelmed with amount of content needed to be analyzed. It's tricky choosing which information is important. I wish more functionality will be offered soon to make reporting simpler and spot ideally needed information.

What specific problems in your company were solved by this product?

We wanted to assimilate and looking social media as critical parts of our digital marketing planning. If efforts are needed in social media, we should be capable of predicting trends, measure influences, and be set to embrance changnes. Nowadays, it's critical to take full control of our digital interaction by using a highly efficient tool.

Are you a current user of this product?

Yes