What are the best aspects of this product?
It scours the internet and social channels to offer critical information. What's impressive is how easy it is in displaying infortmation into important content. It's a critical tool for any decision made in our business.
What aspects are problematic or could work better?
While the tool's sentiment is good, it's not perfect. But when compared to other competitors in the market, it's slightly inferior due to some areas that still needs improvement.
What specific problems in your company were solved by this product?
It conducts a complete analys of our social media presence. It takes full control of our visibility online for a number of things, including online crisis management.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
More than 100 Employees
What is your industry?
Individual & Family Support
How many people in your company actively use this product?
most employees
How long is your contract with the vendor?
Less than 1 year
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US Office: 120 St James Ave Floor 6, Boston, MA 02116
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