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User review of Digimind Social

I can finally get people to talk about our brand!

- by Bernard

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Analysis and benchwark on social media accounts were simple enough and can be done all at the same time. There's an automated distribution of report results with organization logos for varying company departments. The UI is modern and very easy to understand.

What aspects are problematic or could work better?

Facebook pages monitoring isn't always effective compared to other social channels. The process will take even longer if a high volume of data is involved.

What specific problems in your company were solved by this product?

This time around, we have clearer idea as to who are target audience will be. We're able to swiftly respond and be twice as efficient in handling questions and negative feedback.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Consumer Goods

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.