I can finally get people to talk about our brand!

What are the best aspects of this product?

Analysis and benchwark on social media accounts were simple enough and can be done all at the same time. There's an automated distribution of report results with organization logos for varying company departments. The UI is modern and very easy to understand.

What aspects are problematic or could work better?

Facebook pages monitoring isn't always effective compared to other social channels. The process will take even longer if a high volume of data is involved.

What specific problems in your company were solved by this product?

This time around, we have clearer idea as to who are target audience will be. We're able to swiftly respond and be twice as efficient in handling questions and negative feedback.

Are you a current user of this product?

Yes