What are the best aspects of this product?
I was surprised at how this tool is so easy to use especially for those who are ignorant to tech. Reports and visuals are a cinch and rarely difficult to understand. As a matter of fact, you'll have fun doing them on your own!
What aspects are problematic or could work better?
When lots of data is being generated, the process can take an eternit to load. But then again, it's just the platform doing its job. So it's understandable.
What specific problems in your company were solved by this product?
What I love about this is its ability to show what's actually happening on your social networks (aside from the usual likes and clicks). You can see people reacting to your posted content, posts, and even serices/products on display.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
More than 100 Employees
What is your industry?
Higher Education
How many people in your company actively use this product?
all employees
How long is your contract with the vendor?
Less than 1 year
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