This is great social media solution

What are the best aspects of this product?

This is great tool for tracking your content performance, you get analytics and benchmar and you can even engage with your audience. You can easily manage social intelligence data thanks to integration with Hootsuite dashboard. It allows me to create reports in few seconds by using its templates or by using my own customized template.

What aspects are problematic or could work better?

I don’t have dislikes about this tool.

What specific problems in your company were solved by this product?

It helps us to track our customers’ needs and what they think about our services, we can track conversations in real time, we can get valuable insights to drive and to improve marketing strategies. We can easily understand our online reputation and we can follow our customers’ needs and interests.

Are you a current user of this product?

Yes