This is great tool when it comes to social listening

What are the best aspects of this product?

I like that this tools offers great insights about current situations in the market. I have found out that Digimind is effective solution when it comes to social listening because it provides detailed industry analysis. I believe that its report can replace any other market research tool. This solution has great dashboard and great analysis, the tool is easy to navigate and use. I personally like the Top Reputation feature because it provides me with information about audiences’ needs and interest.

What aspects are problematic or could work better?

They could work even more on sentiment analysis, even though it is one of the best in the market today.

What specific problems in your company were solved by this product?

This is flexible, solid and effective solution and it teaches us about values of social media listening. With little time and training you may start using it. It helps us to track changes to online source, to analyse unlimited sources of data and to get real-time view of what’s going on in the market.

Are you a current user of this product?

Yes