Business Process Automation with Docparser

What are the best aspects of this product?

Easy of implementation. Able to parse most documents

What aspects are problematic or could work better?

Does not implement OAuth 1.0 two factor authentication. We've implemented a fully automated system where customer orders are automatically forwarded to Docparser from our email server. Docparser then parses the pdf and forwards the data in JSON to an outward facing Suitelet in Netsuite. This Suitelet then does a Restful integration using OAuth 1.0 to a Netsuite Restlet. The Suitelet handles the required two factor authentication. The Restlet loads the order to Netsuite.

What features/services would you like to see in future versions of this product?

OAuth 1.0 two factor authentication

What specific problems in your company were solved by this product?

The reason we implemented Docparser was to reduce our manual order entry work load and to reduce errors which typically occur during manual entry. We've been able to reduce our sales order manual order entry work load by 50% which helps us cope with our peak order entry periods much better.

We've found that the work practices of our customers impact the the ability of the Docparsers to parse documents successfully. Some of our customers print and scan orders and send us scanned copies so the quality of the documents can vary. We have greater parsing success with customers who send orders generated by their business systems.

Overall we are very happy with Docparser. It was relatively simple to implement, helps us cope better with high order entry periods and times when staff are on leave.

Are you a current user of this product?

Yes