User review
of Document360
Best for Business
-
by Leo Fernandez
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Good
5out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Document360 was surprisingly easy to understand for the less technically inclined people in my team and that is a win. What we didn't need was an expensive solution we couldn't afford or justify and Document360 fit the bill
What aspects are problematic or could work better?
I have not experienced any significant issues.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I manage other people who use it
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
51-100 Employees
What is your industry?
Consumer Services
USAGE & IMPLEMENTATION
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
both B2B & B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It helps us retain knowledge after employees move on.
- It assists in faster onboarding of new hires.
- It enables us to save time while finding answers.
- It improves staff satisfaction.
- It helps us ensure business info is consistent and accurate.
FEATURE DETAILS
Advanced search amazing
5
Categorization amazing
5
Collaboration amazing
5
Content management amazing
5
Customizable databases amazing
5
Data management amazing
5
Discussion boards amazing
5
Document management amazing
5
FAQ amazing
5
Guided problem solving amazing
5
Self-service portal amazing
5
Self-learning amazing
5
Workflow and approvals amazing
5
