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User review of Document360

Great for any business.

- by Kyle Griffin

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

This software makes it so easy to find content and more importantly, to direct clients to the content they need. No more document all over the network hard to find to share knowledge. The content is indexed so fast. Best of all, if there's a specific feature you really want if you ask them they'll get it done.

What aspects are problematic or could work better?

The UI, and level of metrics could be improved.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Trial/Demo only

USAGE & IMPLEMENTATION

FEATURE DETAILS

Advanced search
5
amazing
Categorization
5
amazing
Collaboration
5
amazing
Content management
4
very good
Customizable databases
5
amazing
Data management
5
amazing
Discussion boards
4
very good
Document management
5
amazing
FAQ
5
amazing
Guided problem solving
5
amazing
Self-service portal
5
amazing
Self-learning
5
amazing
Workflow and approvals
5
amazing