What are the best aspects of this product?
Been using this product for sometime and find it really easy for guiding architects like me in the Cloud technology. It has the most detailed knowledge base platform and helps in delivering a good quality content. Powerful search function.
What aspects are problematic or could work better?
- Software could be lil more user friendly.
- Sometimes slow to load knowledge base pages.
- Add easier and different integration options.
What features/services would you like to see in future versions of this product?
- 24/7 Chat feature
What specific problems in your company were solved by this product?
Document360 solved basic issues with lagging in backup and Versioning etc. The Markdown editor helped greatly in documentation for us.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Trial/Demo only
What is your company size?
51-100 Employees
What is your industry?
Accounting
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
both B2B & B2C
How did using this product affect your business goals?
How long is your contract with the vendor?
1 month
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US Office: 120 St James Ave Floor 6, Boston, MA 02116
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